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Worcester-Bosch Greenstar Ri Manual

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Environment protection/ disposal
Greenstar Ri ErP + - 6 720 821 669 (2018/06)
6.3 Extreme cold weather
In certain instances where the condensate pipe work is run externally or in an unheated area, such as a garage, the condensate pipe
work can be at risk of freezing, even if well insulated.
A frozen/blocked condensate pipe will cause the appliance to shut down. Worcester, Bosch Group have helpful videos available on
our website in the Customer service section.
If the condensate pipe has frozen:
▶ Locate the blockage.
– It is likely that the pipe is frozen at the most exposed point outside the building or where there is an obstruction to flow. This
could be the open end of the pipe, at a bend or elbow, or where there is a sag in the pipe in which condensate can collect.
– The location of the blockage should be identified as closely as possible before taking further action.
▶ Thaw the frozen pipe.
– The pipe can be thawed by applying a hot water bottle, a microwaveable heating pack (the sort used for muscular aches and
pains) or a cloth soaked in hot water to the exterior of the pipe, close to the point of blockage.
– Hot water, but not boiling, can also be poured onto the pipe from a watering can or similar container.
– Care must be taken at pedestrian areas where this water may freeze and create a slip hazard.
▶ Worcester, Bosch Group have available on our website helpful videos in the Customer service section to aid in thawing a frozen
pipe.
▶ Once the pipe has been thawed the appliance must be reset, press the reset button for five seconds and wait two to three
minutes for the appliance to restart.
▶ If the appliance does not restart, contact Worcester, Bosch Group Appointments Team on: 0330 123 9339.
▶ Contact your installer in order to find a permanent solution to the problem.
7 Environment protection/ disposal
Environmental protection is a fundamental corporate strategy of the Bosch Group.
The quality of our products, their economy and environmental safety are all of equal importance to us and all environmental
protection legislation and regulations are strictly observed.
We use the best possible technology and materials for protecting the environment taking account of economic considerations.
Packaging
Where packaging is concerned, we participate in country-specific recycling processes that ensure optimum recycling.
All of our packaging materials are environmentally compatible and can be recycled.
Used appliances
Used appliances contain valuable materials that can be recycled. The various assemblies can be easily dismantled. Synthetic
materials are marked accordingly. Assemblies can therefore be sorted by composition and passed on for recycling or disposal.
WARNING: Falling hazard!
Failure to follow this guidance may result in personal injury.
▶ Only attempt to thaw a condense pipe that can be reached from ground level, and that is easily accessible.
▶ Never attempt to thaw a condense pipe that is at height.
CAUTION: Risk of damage to pipe work!
Thermal shock damage to plastic from frozen condensate pipe and boiled water used to thaw the pipe.
▶DO NOT use boiling water to thaw the condensate pipe!
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