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Fault finding
Greenstar Danesmoor Kitchen 2022+ & Kitchen System 2022+ – 6 721 844 013 (2022/01)
7.1 Fault conditions
The ‘Demand’ and ‘Lockout’ lights can indicate some basic fault
conditions:
Normal operation
1. Demand light:
Light ON - Demand for heat from the heating/hot water
system.
Light OFF - Boiler not firing, no demand from heating/hot
water system.
Demand and Lockout lights
2. Both lights ON, boiler not firing:
Check oil level in the oil storage tank.
Press button (1). Boiler should fire.
If no response, wait 2 minutes - press reset button (1)
again.
If lockout light stays on, do not attempt further resets.
Contact your service engineer for advice.
3. Both lights OFF, boiler not ON, no heating/hot water
Ensure there is a power supply to the boiler.
Check the programmer is set to ON for heating.
Check the setting of the room thermostat, boiler
temperature control/tank thermostat.
Press reset buttons (2 and 3).
If the demand light stays off contact your service engineer
for advice.
1
2
4
3
6720809404-03.1Wo
1
2
4
3
1
2
4
3
1
23
ACCESSING RESET BUTTONS:
PULL BOTTOM FRONT
PANEL OUT AND LIFT TO
REMOVE
max
min
1
2
3
1)
2)
3)
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