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14
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Faults and how to remedy
Guarantee terms
Please carefully retain the guarantee card completed by the
seller, or the proof of purchase.
The company WOLF-Garten provides a guarantee for 2 years from
the date of purchase. This guarantee is in accordance with the rele-
vant state of technology and the utilisation purpose / area of applica-
tion. The consumer‘s statutory rights are not affected by the following
guarantee guidelines.
Pre-conditions for the 2-years guarantee entitlement:
- Deployment of the device solely for private use.
The guarantee is reduced to 12 months in the commercial sector
or leasing business.
- Proper handling and observance of all information given in the ope-
rating manual, which forms part of our guarantee terms.
- Observance of the prescribed maintenance intervals.
- No unauthorised alteration of the design.
- Installation of original WOLF-Garten replacement parts / accessori-
es.
- Presentation of the completed guarantee card and/or proof of
purchase.
This guarantee does not extend to normal wear-and-tear on accu’s,
blades, blade mounting components or friction disks, V-belts/toothed
belts, running wheels/tyres, air filters, spark plugs and spark plug con-
nectors. Any guarantee claim shall be immediately void in the event of
unauthorised repairs. Faults and defects which can be traced to ma-
terial or manufacturing faults will be rectified exclusively by our con-
tracted workshops (the seller has the right to remedy a defect) in your
vicinity, or by the manufacturer if the latter is closer. Any claims going
beyond the provision of a guarantee are ruled out. There is no entitle-
ment to a replacement. Any transport damage should be reported not
to us but to the shipper in question since, otherwise, any compensati-
on claims vis-à-vis the shipper would be voided.
Remedy (X) by:
Problem Possible cause
WOLF-Garten ser-
vice-workshop
Yourself
Uneven running, heavy
vibrations in the mower
Blades damaged
X ---
Blades loose in the fastening parts
--- X
Motor will not run
Fuse blown
--- X
Cable damaged:
1 Attention! Electric shock through cable damage
When the cable is cut through or damaged, the
safety fuse doesn’t always trip.
z Do not touch cable, before pulling out the power
plug from the socket.
z Damaged cable has to be completely replaced.
Patching cable with insulating tape is forbidden.
X ---
Poor mowing-/ catching
Blunt blades
X ---
Catcher bag blocked
--- X
Incorrect cutting height
--- X
Mulch flap is closed
--- X
Drive does not start
Clutch Bowden cable misadjusted
--- X
When in doubt, always consult a WOLF-Garten service workshop.
Important: switch off the mower and disconnect the mains plug before inspecting, cleaning or working on the blades.
14


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