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Withings GO - iOS - Activity and Sleep Tracker Manual

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Withings Go
v1.0 | March, 2016
Withings Go
Activity & Sleep Tracker
Installation and Operating Instructions
EN - 2
Withings Go
v1.0 | March, 2016
User Guide Copyright
This User Guide is protected by Intellectual Property laws and copyright. Any reproduction,
modication, representation and/or publication, without Withings® prior approval is strictly
prohibited. You may print this User Guide for your personal use exclusively. For any question
please contact Withings at: contact.withings.com.
Safety Instructions
By using your Withings Go, you expressly agree to the Withings Services Terms
and Conditions available on our website.
This product is not a medical device and should not be used to diagnose
or treat any medical condition.
Use and Storage
• Use the product at temperatures between -10°C and 45°C (14°F and 113°F).
• Product may be stored in a clean, dry location between -20°C and 85°C
(4°F and 185°F) when not in use.
• Avoid any extreme temperature changes.
• Avoid any kind of shocks, be they physical, thermal or otherwise. They may damage
internal and external components of your tracker.
• Keep your Withings Go and its accessories out of reach from children, as it contains
small parts and may present a choking hazard.
Skin reactions
• Make sure you don’t wear the wristband too tight, as it could cause skin reactions.
• Make sure you keep the wristband dry to avoid skin reactions.
• We recommend that you clean the wristband regularly to avoid any risk of rash
or irritation. Note that you have higher risks of skin reactions if you have a history
of asthma, allergies or eczema.
• We recommend that you systematically clean the wristband after a long workout
(two hours or more).
• If you start experiencing any kind of skin reaction, we advise that you stop wearing
your Withings Go at the wrist and use the clip instead. If the irritation doesn’t subside
after a few days without wearing the device at the wrist, we recommend that you get in
touch with a dermatologist.
EN - 3
Withings Go
v1.0 | March, 2016
Water Resistance
• Your Withings Go can withstand a pressure similar to that of a 50 m (165 ft) depth.
You can, therefore, use it when dishwashing, splashing or swimming. However, it can’t
be used for diving or snorkeling.
• Do not remove the back cover when it is under water.
• Avoid long exposure to salt water. Make sure you rinse your tracker with fresh water
after spending time swimming in salt water.
• Avoid exposure to any chemical products such as solvents, detergents, perfumes
or cosmetics. They may damage the accessories or the casing of the tracker.
• Avoid extreme atmospheres (e.g., saunas or steam rooms).
• The aging of the materials may affect the water resistance of the tracker. Water
resistance cannot be permanently guaranteed.
• Make sure you close the back case properly after replacing the battery.
Personal Data
• Make sure you have read our privacy policy which you can nd on our website.
• Make sure your Withings® account password is secure enough to restrict access
to your account. It should be long enough, have mixed case and use alphanumeric
characters as well as special characters.
• Make sure you log out from the Withings Health Mate® app when you are done using it
so that no one can access your data from your phone.
• We recommend that you protect access to the Withings Health Mate® app
with a password or Touch ID. You can do so from the app by going to Settings
and activating Touch ID and Passcode.
• We recommend that you export your data on a regular basis. You can do so
from the Withings Health Mate® web interface by clicking Measurement table, selecting
the tab corresponding to the data you want to export and clicking Download.
• Find out more about how to manage your data by clicking here.
Service and Maintenance
• Do not attempt to repair or modify your Withings Go yourself. Service and maintenance
not described in this User Guide should be performed by professional technicians.
• Exposure to high or low temperatures may shorten battery life.
EN - 4
Withings Go
v1.0 | March, 2016
Table of Contents
User Guide Copyright................................................................................2
Safety Instructions
.................................................................................... 2
Use and Storage ..............................................................................................................2
Skin reactions
..................................................................................................................2
Water Resistance
.............................................................................................................3
Personal Data
..................................................................................................................3
Service and Maintenance
................................................................................................3
Description ..................................................................................................6
Overview ..........................................................................................................................6
Box Contents
...................................................................................................................6
Wearing your Withings Go
...............................................................................................7
Minimum Requirements ..........................................................................8
Internet Access ................................................................................................................8
Smartphone or Device
.....................................................................................................8
OS Version
.......................................................................................................................8
Withings Health Mate® App Version
...............................................................................8
Setting up my Withings Go ......................................................................9
Installing the Withings Health Mate® App ......................................................................9
Installing my Withings Go
................................................................................................9
Changing the style of my Withings Go
..........................................................................17
Changing the way I wear my Withings Go in the app
.....................................................18
Tracking my activity ................................................................................21
Overview ........................................................................................................................21
Checking my progress
...................................................................................................22
Changing my activity goal
.............................................................................................23
I forgot my Withings Go
.................................................................................................24
Tracking my swimming sessions
..................................................................................25
Tracking my sleep ...................................................................................27
Overview ........................................................................................................................27
Retrieving my sleep data
...............................................................................................27
EN - 5
Withings Go
v1.0 | March, 2016
Reading the time .....................................................................................28
Getting more active
.................................................................................29
Competing with my friends ............................................................................................29
Competing with myself
.................................................................................................. 30
Syncing my data ......................................................................................32
Dissociating my Withings Go
................................................................33
Cleaning and Maintenance
....................................................................35
Cleaning my Withings Go...............................................................................................35
Replacing the Battery
....................................................................................................35
Updating the Firmware Version
.....................................................................................36
Specications ...........................................................................................38
Document Release Overview
................................................................40
Warranty
....................................................................................................41
Regulatory Statements
..........................................................................42
EN - 6
Withings Go
v1.0 | March, 2016
Description
Overview
The Withings Go is a nifty activity tracker that helps you monitor your daily number of steps,
your running and swimming sessions, your total distance, and the number of calories
you burn. It can also help you monitor the quality of your sleep.
Your activity level is displayed directly on the E Ink display of your Withings Go, making it
extra easy to see how active you’ve been. One simple pression of the center of the screen
allows you to see what time it is.
Your Withings Go works conjointly with the Withings Health Mate® app where you’ll nd the
complete history of all your activity and sleep data.
Your Withings Go also offers motivation through the Withings Health Mate® app. You can
compete with your friends through the leaderboard, and compete with yourself thanks to
virtual badges that you get when you achieve certain distances or a certain number
of steps.
You have the possibility to set and modify your daily step goal in the app as well, to help
push yourself to go above and beyond.
Box Contents
(1)Withings Go
(4)Back case opening tool
(2)CR2032 battery (already
inserted)
(5)Wristband
(3)Clip
(6)Quick start guide
EN - 7
Withings Go
v1.0 | March, 2016
Wearing your Withings Go
We recommend that you wear your Withings Go using the wristband as it allows you
to track your sleep and swimming sessions. You should wear it on your non-dominant hand
to improve accuracy.
Alternatively, the clip allows you to wear your Withings Go clipped to your belt, pocket, or
even bra. If you clip it to your pocket, we recommend that you clip it so that the Withings Go
remains inside your pocket. Another option is to tie it to your keychain. These options won’t
allow you to track your sleep or swimming sessions.
If you change the way you wear your Withings Go, make sure you update this information
in the app. Refer to “Changing the way I wear my Withings Go in the app” on page18
for more information.
EN - 8
Withings Go
v1.0 | March, 2016
Minimum Requirements
Internet Access
Access to the Internet is required to:
• Download the Withings Health Mate® app,
• Set up your Withings Go,
• Upgrade the rmware.
For more details, refer to “Specications” on page38.
Smartphone or Device
An iOS device (with operational Bluetooth Low Energy and Wi-Fi or 3G/4G) is required to:
• Set up your Withings Go,
• Retrieve data from your Withings Go,
• Interact with your Withings Go,
• Interact with people.
For more details, refer to “Specications” on page38.
OS Version
You need iOS 7 or higher to install and run the Withings Health Mate® App.
BLE (Bluetooth Low Energy) compatibility is required to install your Withings Go.
Withings Health Mate® App Version
You always need the latest version of the Withings Health Mate® app to have all the latest
features available.
EN - 9
Withings Go
v1.0 | March, 2016
Setting up my Withings Go
Installing the Withings Health Mate® App
If the Withings Health Mate® app is not already installed on your device, perform
the following steps:
1. Type go.withings.com in your device’s web browser.
2. Tap Download on the App Store.
3. Tap FREE.
The installation process starts.
Installing my Withings Go
I’m new to Withings®
If you don’t already have a Withings® account, you have to create one in order to set up
and use your Withings Go.
If you already have an account, refer to “I already have a Withings® account” on page13.
To install your Withings Go, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap Join Withings.
EN - 10
Withings Go
v1.0 | March, 2016
3. Tap I’m setting up my device.
4. Tap Withings Go.
5. Tap Install now.
EN - 11
Withings Go
v1.0 | March, 2016
6. Press the center of the center of the screen of your Withings Go and tap Next.
7. Tap Next.
8. Enter your email address, password, and then conrm your password. Tap Next.
9. Enter your rst name, surname (last name) and birthday. Tap Next.
10. Select your gender and enter your current height and weight. Tap Create.
EN - 12
Withings Go
v1.0 | March, 2016
11. Select how you want to wear your Withings Go and tap Next.
12. Select the style of the screen.
13. Tap Next.
14. Tap Close.
15. Tap and slide the daily step goal up or down to select the goal you want.
EN - 13
Withings Go
v1.0 | March, 2016
The range for your goal is between 3,000 and 15,000 steps a day.
16. Tap OK.
I already have a Withings® account
If you already have a Withings® account, you can get started on the installation process.
To do so, perform the following steps:
1. Open the Withings Health Mate® app.
2. Tap My devices.
3. Tap +.
… 13 …


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