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14. TROUBLESHOOTING
E-BIKE SYSTEMS
Symptom
Check Action
Pedaling is difficult.
Is the display unit´s
power on?
Press the power switch on the display
unit to turn the power on.
Is the battery pack installed?
Install a charged battery pack.
Is the battery pack charged?
Charge the battery pack.
Has the bicycle remained stationary for
5 minutes or longer?
Turn the power on again.
Are you riding on a long inclined road
or carrying a heavy load during
summertime?
This is not a malfunction. It is a safeguard engaged when the
temperature of the battery pack or the Drive Unit is too high.
Power assist will be restored once the temperature of the
battery pack or the Drive Unit has decreased. Also, you can
make this less likely to occur by shifting to a lower gear
than you would usually use (for example,
by shifting from second to first gear).
Is the air temperature low
(roughly 10 °C or below)?
During the wintertime, store the battery
pack indoors before use.
Is the display set correctly?
Set the display correctly.
Are you charging the battery pack while
it is mounted on the bicycle?
Stop charging the battery pack.
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