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Winora MTB Manual

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Balance bike Guarantee
21
This warranty does not affect any further claims which you may be entitled to make
against the dealer under the statutory guarantee, such as your right to a discount, return
or compensation. The warranty and guarantee rights coexist. This warranty will expire
and not restart in the event that a frame is replaced under warranty.
When purchasing your cycle, you entered into a contract with your dealer. Claims under
this warranty or any other problems must be addressed exclusively to the dealer from
whom you purchased your cycle. To ensure these are handled smoothly, full proof of
purchase and cycle documents must always be submitted. The dealer will then contact
us for further action if necessary.
Should you authorise another dealer to submit a claim, further costs may be incurred as
a result. These costs are your own responsibility and will not be covered by us.
Winora-Staiger GmbH/Haibike USA reserves the right to charge a handling fee for
unjustified complaints.
12 Guarantee
Acquaint yourself with the national and regional guarantee regulations in your country.
The signed handover certificate and proof of purchase must be submitted in the event of
any guarantee claim. Keep hold of these documents.
The guarantee does not apply to damage caused by improper use, force majeure,
operational wear (tyres, wheels, paintwork or lamps, for example) or accidents.
13 Disposal
This chapter contains notes on environmentally friendly disposal, by way of example.
Acquaint yourself with the national and regional regulations in your country.
13.1 Balance bike
Do not dispose of your balance bike in household waste. Take it to a municipal collection
point or a recycling centre.
Alternatively, there are also collections organised by local councils and private
organisations. Contact your local council about this or refer to postal information.
13.2 Packaging
The packaging used to protect your cycle during shipping, called transport packaging,
can generally be left with your dealer. All other types of packaging must be sorted and
disposed of separately. Dispose of cardboard along with waste paper and film in your
recycling collection, or ask your dealer about disposal.
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