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2020EU
Problem Check / Actions to take
It vibrates and makes
a lot of noise.
•
Is it running on a slanted or uneven surface?
-Move the unit to a hard, flat, even area of
the floor.
The power plug and
outlet feel hot.
•Is the plug securely plugged in?
-Make sure the plug is properly plugged
into the outlet.
There is a
strange smell.
•Is it being used in a place with a lot of
smoke, dust, or odours?
-Clean the air intakes on either side and
clean the pre-filter.
-Clean or change the AOC
TM
Carbon filter.
The fan
strength is weak.
The unit is not
purifying the air.
•Is the Check Filter indicator light on?
-Change the filters as required.
The display
panel is dim.
•I
s the Light Sensor blocked by debris?
-When Auto Mode is on, Sleep Mode
is automatically activated when the Light
Sensor detects that the room is dark.
FREQUENTLY ASKED QUESTIONS
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