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Overadebehandling
Hvis overadebehandlingen er mangelfuld fra fabrikkens side, bør dette vise sig efter de første
indfyringer. Herudover accepteres der ikke reklamationer på lak.
Sliddele
En række dele på din brændeovn er at betegne som sliddele, og dækkes derfor ikke af rekla-
mationsretten. Sliddele er f.eks.:
• Varmeisolerende materiale - enten ildfaste sten eller specielle plader af Vermiculit.
• Røgvenderplader.
• Glas.
• Kakler og fedtsten.
• Støbejernsdele i bunden som f.eks. risten.
• Pakninger.
• Alle bevægelige dele.
Skader på sliddele accepteres kun, hvis det af køber kan påvises, at skaderne var til stede ved
leveringen.
Service og vedligehold
Vi anbefaler, at du vedligeholder brændeovnen, samt får udført de anbefalede eftersyn som
nævnt i brugervejledningen. Dette er med til at sikre dig, at produktet fungerer problemfrit.
Reklamationer
Alle reklamationer skal foregå direkte til forhandleren hvor brændeovnen er købt. HWAM A/S
tager ikke imod reklamationer direkte fra slutbrugere. Oplys altid serienummeret på din bræn-
deovn - det ndes på typeskiltet bag på brændeovnen.
Uberettiget reklamation/tilkaldelse af service
Inden du reklamerer, bør du selv kontrollere din WIKING brændeovn for fejlmuligheder, som
du selv kan afhjælpe - se evt. i den medfølgende brugermanual. Såfremt det viser sig, at din
reklamation og krav om afhjælpning er uberettiget vil de dermed forbundne omkostninger blive
faktureret.
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