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English
Guarantee and Claim Conditions
- Five Years’ Extended Right to Invoke Lack of Conformity
Congratulations on the purchase of your new WIKING wood-burning stove.
All of our products are of high-quality craftsmanship, manufactured in rst-class materials and
subject to a thorough quality control process. That is why we are convinced that you have
purchased a product that will function problem-free for many years to come. Should a problem
arise, however, you are naturally guaranteed the best possible service available.
In addition to your legal rights as a consumer, you also have the possibility to obtain an exten-
ded right to invoke lack of conformity of ve years from the date of purchase. In order to obtain
this extended right to invoke lack of conformity, you must register your purchase no later than
two months after the date of purchase on our homepage, www.wiking.com. You must also
save your original receipt with purchase date as proof of the date of purchase.
Extent
The extended complaint entitlement covers the basic construction of the stove such as panel
components, welding, etc., and includes components which must be replaced or repaired in
accordance with HWAM Heat Design’s evaluation. Wear parts are not covered by the guaran-
tee.
The complaint entitlement is given to the rst buyer of the product and cannot be transferred
(except in connection with resale).
The complaint entitlement is only valid in the country to which the product was originally deli-
vered.
Shipping and handling expenses incurred when sending the stove or individual parts for repla-
cement or repair will not be covered by HWAM Heat Design AS.
Limitations/loss of Guarantee
Certain things are not covered by the guarantee, and the right to invoke lack conformity may
lapse if the stove is not maintained and operated in accordance with the instructions. Among
other things, this applies to the following:
• Faults or damage arising through:
· Incorrect tting, installation or connection of the stove.
· Incorrect operation, incorrect use or misuse of the stove.
· Fire, accidents or similar situations.
· Repairs carried out by others than HWAM Heat Design AS or authorised distributors.
· The use of spare parts not manufactured by HWAM Heat Design AS.
· Lacking or inadequate service and maintenance.
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