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General
Problem Potential cause Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The earwire is
yellow and stiff
Contact your hearing
care professional
The ear-tip is not
correctly placed in
your ear canal
Take the ear-tip out
and reinsert it
The ear-tip fit is too
loose
Contact your hearing
care professional
The receiver is not
adequately
secured in the
ear-tip
Closed and open
ear-tip: Replace the
ear-tip. If the problem
persists, contact your
hearing care
professional
Custom ear-tip:
Contact your hearing
care professional
The receiver is
inserted in the
wrong hole
Closed ear-tip:
Remove the ear-tip
and insert the receiver
as illustrated on page
33.
Caring for your hearing aid
With proper care, your hearing aid will give you con-
sistent reliable service. Here are some things you can
do to prolong the life of your hearing aid:
Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery.
Treat the hearing aid as the valuable object it is: with
care. When the hearing aid is not in use, keep it in its
case in a cool, dry location where it cannot be reached
by children or pets.
When not in use, do not expose the hearing aid to ex-
treme heat or high humidity.
In environments with high humidity, a Widex drying
kit may be used daily to reduce the amount of mois-
ture inside the hearing aid. See the instructions en-
closed with the Widex drying kit.
34


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