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Problem Possible cause Solution
The hearing
aid is uncom-
fortable to
wear
The hearing aid is
not placed correctly
in your ear canal
Consult your hearing
care professional on
how to place the hear-
ing aid correctly in your
ear canal.
The hearing aid does
not fit your ear
properly
Contact your hearing
care professional
Your outer ear or ear
canal is sore
It is important that first-
time users only wear
the hearing aid for
short periods of time at
the beginning. The skin
in the ear canal is very
thin and may swell a bit
because of the pressure
from the hearing aid.
Take 2-3 weeks to grad-
ually get used to the
hearing aid. If the sore-
ness continues, contact
your hearing care pro-
fessional
If the problems persist, contact your hearing care pro-
fessional for assistance.
32


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