Manual Whynter ICM-200LS (page 12 of 13) (English)

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Troubleshooting and Tips

Problem Possible Causes Solutions

Ice cream maker churning

blade not working

 Mixture is too hard  Power off the unit and wait for the

mixture to be soften

Ice cream maker does not

freeze

 Room’s ambient temperature is

too high

 Ice cream mixture temperature is

too warm

 The volume of the mixture is

more than required measure-

ment

 Choose a well-ventilated area with

temperatures above 60°F (16°C) and

below 90°F (32°C)

 Use refrigerated mixture and make

sure that your pre-mixture does not

go over top dasher of the churn

blade

Ice cream maker compres-

sor does not run when op-

eration of the unit has been

resumed

 The ice cream maker has en-

tered a three minute compressor

lockout

 This three minute time delay helps

extend the life of the compressor.

Once delay elapses, the compressor

will engage and the ice cream maker

will start cooling again

 Contact Whynter Service Depart-

ment

Ice cream is not firm

enough

 Ingredients were warm or at

room temperature before placing

in the bowl

 The ice cream maker lid was

opened and closed too many

times during the freezing pro-

cess.

 The freezing bowl has a thick

coating of ice on the walls.

 Use refrigerated mixture that does

not go over top dasher of the churn

blade

 Refrain from opening the lid many

times

 After washing, dry completely prior to

placing back in ice cream maker

Ice cream maker stops

churning before ice cream

is ready

 Too much mix-in ingredients are

added causing the churn blade

to jam

 Mix-in ingredients, such as choc-

olate chips or chopped nuts,

added too soon

 Wait until ice cream mixture is thick-

ened or frozen before adding ingredi-

ents

Ice cream too icy

 Low-fat ice cream is being made

 Too much water in the mixture

 Sugar in the mixture is not dis-

solved

 Use whole milk or buttermilk instead

of nonfat milk

 Put the sugar on the fruit and let it

melt in the fruit's juices instead of

using syrup

 Make sure sugar is well-dissolved

Many common ice cream maker problems are easily resolved. Try the troubleshooting suggestions below to

see if the problems can be resolved before having to contact the Whynter Service Department.

Some user tips for your ice cream maker:

 Our aluminum freezing bowl is approved for food safety. Since aluminum can react to acidic solutions, the

recommendation is to not store acidic foods in the freezing bowl for long periods. We recom-

mend removing any acidic frozen mixtures from the freezing bowl and store them in plastic containers.

 Please note that our ice cream makers are a self-contained, compressor operated unit which no pre-freezing

and salt required. All you need to do is to put the refrigerated mixture into the removable mixing bowl and the

unit will freeze the mixture.

Optional: Freeze newly-made ice cream for about 4 hours before serving. This is also known as "ripening”

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Whynter ICM-200LS Manual

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