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8. TROUBLESHOOTING GUIDE
8.1. BEFORE CONTACTING AFTER-SALES SERVICE…
Performance problems often result from little things you can find and fix yourself without tools of any kind.
PROBLEM SOLUTION
The appliance is not working: • Isthepowercablepluggedintoalivesocketwiththeproper
voltage?
• Haveyoucheckedtheprotectiondevicesandfusesofthe
electrical system in your home?
If there is water in the defrost pan: • Thisisnormalinhot,dampweather.Thepancanevenbehalf
full. Make sure the appliance is level so that the water does not
overflow.
If the edges of the appliance
cabinet, which come in contact with
the door seal, are warm to the touch:
• Thisisnormalinhotweatherandwhenthecompressoris
running.
If the light does not work: • Haveyoucheckedtheprotectiondevicesandfusesofthe
electrical system in your home?
• Isthepowercablepluggedintoalivesocketwiththeproper
voltage?
• IncasetheLEDsarebrokentheusermustcalltheServicefor
exchange of the same type available only at our After-sales
Service Centers or authorized dealers.
If the motor seems to run too much: • Motorrunningtimedependsondifferentthings:numberofdoor
openings, amount of food stored, temperature of the room, setting
of the temperature controls.
• Isthecondenser(backtheappliance)freeofdustandfluff?
• Arethedoorproperlyclosed?
• Arethedoorsealsproperlyfitted?
• Onhotdaysoriftheroomiswarm,themotornaturallyruns
longer.
• Iftheappliancedoorhasbeenleftopenforawhileoriflarge
amounts of food have been stored, the motor will run longer in
order to cool down the interior of the appliance.
If the appliance temperature is too
high:
• Aretheappliancecontrolscorrectlyset?
• Hasalargeamountoffoodbeenaddedtotheappliance?
• Checkthatthedoorisnotopenedtoooften.
• Checkthatthedoorcloseproperly.
If the doors do not open and close
properly:
• Checkthatfoodpackagesarenotblockingthedoor.
• Checkthattheinternalpartsorautomaticicemakerarenotoutof
position.
• Checkthatthedoorsealsarenotdirtyorsticky.
• Ensuretheapplianceislevel.
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