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CLEANING AND MAINTENANCE
TROUBLESHOOTING GUIDE
1. The appliance is not working.
Is there a power failure?
Is the main power switch on?
Do the household electrical system
protection devices work correctly?
Is the thermostat setting correct?
Was the appliance switched on correctly?
2. Excessive frost build-up.
Has the defrost water drain been positioned
correctly?
Is the door shut properly?
Attention:
The front edge of the appliance may be hot.
This prevents the formation of condensation
and is not a defect.
Gurgling and hissing noises due to
expansion in the refrigerant circuit are
normal.
AFTER-SALES SERVICE
Before contacting the After-Sales Service:
1. See if you can solve the problem yourself (see
“Troubleshooting guide”).
2. Switch the appliance off and then on again to
see if the problem has been solved. If it has not,
switch off the appliance again and repeat the
operation after one hour.
3. If the problem persists after this course of
action, contact After-sales Service.
Specify:
the nature of the fault,
the model,
The Service number (the number after the
word SERVICE on the rating plate inside the
appliance),
Your full address,
Your telephone number and area code.
Note:
The direction of door opening can be changed.
If this operation is performed by After-sales
Service it is not covered by the warranty.
The door cannot be reversed on models with
front handle.
Periodically clean the condenser at the rear of the appliance
with a vacuum cleaner or brush.
Prolonged disuse
Empty the freezer.
Disconnect the freezer from the mains power supply.
Defrost and clean.
Leave the door open to prevent formation of
unpleasant odours and to eliminate any dampness.
33502009GB.fm Page 20 Tuesday, October 27, 2009 12:58 PM
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