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TROUBLESHOOTING GUIDE
Yourwashingmachineisequippedwithautomaticsafetyfunctionswhichdetectanddiagnosefaultsatanearly
stageandallowyoutoreactappropriately.Thesefaultsarefrequentlysominorthattheycanberemovedwithin
afewminutes.
Problem Causes - Solutions - Tips
Appliance does not start,
no indicator lamps are on
• Plugisnotproperlyinsertedinsocket.
• Socketorfusedoesnotfunctioncorrectly(useatablelamporsimilar
appliancetotestit).
Appliance does not start
although “Start(Pause)”
has been pressed
• Lidisnotproperlyclosed.
• The“Childlock”function hasbeenactivated(ifavailableonyour
model).Tounlockthebuttons,pushtemperatureandspinspeedbutton
simultaneouslyandholdthematleastfor3seconds.Thekeysymbolon
thedisplaydisappearsandtheprogrammecanbestarted.
Appliance stops during the
programme, and the
“Start(Pause)” light blinks
• “Rinsehold”optionisactivated(ifavailableonyourmodel)-terminate
“Rinsehold”bypressing“Start(Pause)”orbychoosingandstarting
“Drain”.
• Programmehasbeenchanged-reselectdesiredprogrammeandpress
Start(Pause)”.
• Programmehasbeeninterruptedandeventuallylidhasbeenopened-
closelidandrestartprogrammebypressing“Start(Pause)”.
• Theappliance’ssafetysystemhasbeenactivated(see“Descriptionof
failureindicators”).
• Watertapisnotopenedorwaterinlethoseiskinked(“Watertapclosed”
indicatorlightsup).
Detergent dispenser
contains residues from
detergent/additives at end
of wash
• Detergentdispenserisnotproperlyinstalled,ordetergentdispenseris
blocked(see“CareandMaintenance”).
• Filterinthewaterinlethoseisblocked(see“CareandMaintenance”).
Appliance vibrates during
spin cycle
• Washingmachineisnotlevel;thefeetarenotproperlyadjusted(see
“Installation”).
• Thetransportbrackethasnotbeenremoved;before using the washing
machine, the transport bracket must be removed.
Final spin results are poor
• Unbalanceduringspinningpreventedspinphasetoprotectthewashing
machine(see“Unbalanceduringspinning”).
• Excessivefoamformationpreventedspinning;selectandstart“Rinse&
Spin”programme.Avoidexcessivedetergentdosing(see“DetergentsAnd
Additives”).
• “Spin”buttonhasbeensettoalowspinspeed.
“Unbalance during spinning”
The “Spin/Drain” indicator
in the programme flow bar
blinks, or the spin speed on
the display blinks, or the spin
speed indicator blinks after
the end of the programme
(depending on the model).
The laundry is still very wet.
Unbalanceofthelaundryloadduringspinningpreventedthespinphase
toavoiddamagesonthewashingmachine.Thisiswhythelaundryisstill
verywet.
Reasonforunbalancecanbe:smalllaundryloads(consistingofonlyfew
quitebigorabsorbentitems,e.g.towels),orbig/heavylaundryitems.
• Ifpossibleavoidsmalllaundryloads.
• Itishighlyrecommendedthatyouaddotherlaundryitemsofdifferent
sizeswhenwashingabigorheavypieceoflaundry.
Ifyouwanttospinthewetlaundry,addmorelaundryitemsofdifferent
sizes,andsubsequentlyselectandstartthe“Rinse&Spin”programme.
Programme duration is
considerably longer or
shorter as indicated in the
“programme chart” or on
the display (if available)
Normalfunctionofthewashingmachinetoadapttofactorsthatcanhavean
effectontheprogrammeduration,likeexcessivefoamformation,load
unbalanceduetoheavylaundryitems,prolongedheatingtimeresulting
fromlowinletwatertemperatureetc..Moreover,thesensingsystemofthe
washingmachineadaptstheprogrammedurationtothesizeofthewashload.
Dependingonthesefactors,thedurationisrecalculatedduringthe
programmeandupdatedifnecessary;during such periods, an animation
appears on the display (if available).Forsmallloads,theprogrammetime
indicatedinthe“programmechart”maybereducedbyupto50%.
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