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Whirlpool WQ9E1L Manual

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24
TROUBLESHOOTING
If you experience Possible Causes Solution
The lights do not work. Your refrigerator is equipped with
LED lighting which does not need
to be replaced.
If there is power to the refrigerator and the lights do not
illuminate when a door or drawer is opened, call for service
or assistance.
Doors have been open longer than
10 minutes.
Close the doors and drawer to reset and open to resume
lighted task.
The door switch is not sensing the
door opening.
Ensure there are no magnets or electronic devices within 7.6
cm (3") of the hinge cover.
The Temperature Control UI does
not turn on.
The Temperature Control UI went
to sleep.
Press any button on the UI to wake up the The Temperature
Control UI.
The Temperature Control UI
buttons are not working well.
Try cycling power on the refrigerator to make the buttons
reset. If problem continuous, call for service or assistance.
The Temperature Control UI is not
receiving power.
Check the wiring harness at the door hinge.
Unable to adjust setting on The
Temperature Control UI.
Door is open and Door ajar alarm is
activated.
Close the door.
Unusual Noise
To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.”
Below are listed some normal sounds with explanations.
The refrigerator seems noisy. The compressor in your new
refrigerator regulates temperature
more ef ciently while using less
energy and operates quietly.
Due to this reduction in operating noise, you may notice
unfamiliar noises that are normal.
Sound of the compressor running
longer than expected.
High-ef ciency compressor and
fans.
Larger, more-ef cient refrigerators run longer at lower, more
energy ef cient speeds.
Pulsating/Whirring Fans/compressor adjusting to
optimize performance during
normal compressor operation.
This is normal.
Popping Contraction/expansion of inside
walls, especially during initial cool
down.
This is normal.
Hissing/Dripping Flow of refrigerant or  ow of oil in
the compressor.
This is normal.
Vibration The refrigerator may not be steady. Adjust the levelling screws and lower the levelling foot  rmly
against the  oor. See the “Refrigerator Levelling and Door
Closing” section.
Rattling/Banging Movement of the water lines
against the refrigerator cabinet
or of items placed on top of the
refrigerator cabinet.
Move excess water line away from refrigerator cabinet or
fasten excess tubing to the cabinet. See the “Connect the
Water Supply” section or remove items from the top of
refrigerator.
Sizzling Water dripping on the heater during
Defrost cycle.
This is normal.
Water running/Gurgling May be heard when ice melts
during the Defrost cycle and water
runs into the drain pan.
This is normal.
First try the solutions suggested here to possibly avoid a service call.
… 24 …


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