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Apparaten kan ha anslutits korrekt till routern men kan inte få åtkomst till internet. Du måste kontrollera routerns och/eller bärarens
inställningar.
Routerinställningar: NAT måste vara på, brandvägg och DHCP måste vara korrekt konfigurerade. Lösenordskryptering stöds: WEP,
WPA,WPA2. Se routerns manual för att testa en annan krypteringstyp.
Bärarinställningar: Om din internetleverantör har ett fast antal MAC-adresser som kan anslutas till internet kan du eventuellt inte
ansluta din apparat till molnet.
MAC-adressen på en enhet är dess unika identifierare. Fråga din internetleverantör om hur man ansluter andra enheter än datorer
till internet.
Hur kan jag kontrollera om datan sänds?
Stäng av strömmen, vänta i 20 sekunder och slå sedan på apparaten när nätverket har installerats: Kontrollera att appen visar
apparatens UI-status.
Det tar flera sekunder för vissa inställningar att visas i appen.
Hur kan jag ändra mitt Whirlpool-konto men hålla min apparat ansluten?
Du kan skapa ett nytt konto men kom ihåg att ta bort dina apparater från ditt gamla konto innan du flyttar dem till ditt nya.
Jag bytte router – vad måste jag göra?
Du kan antingen behålla samma inställningar (nätverksnamn och lösenord) eller radera tidigare inställningar från apparaten och
konfigurera nya inställningar igen.
147


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