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TROUBLESHOOTING
Problem Possible cause Solution
The oven is not
working.
Power cut.
Disconnection from the
mains.
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
The display shows
the letter “F” followed
by a number or letter. Oven failure.
Contact you nearest Client After-sales Service Centre
and state the number following the letter “F”.
Press , tap ”Info and then select “Factory Reset”. All
settings saved will be deleted.
The home power
goes off. Power setting wrong.
Verify if your domestic network has at least a rating of
more than 3 kW. If no, decrease the power to 13 Ampere.
To change it, press , select “More Modes and then
select “Power Management.
The function does
not start.
The function is not
available in demo
mode.
Demo mode is running. Press , tap “Info and then select “Store Demo
Mode” to exit.
The door will not
open. Cleaning cycle in progress. Wait for the function to finish and for the oven to cool
down.
The icon is shown
on display.
The WiFi router is off.
The router settings have
changed.
The wireless connections
does not reach the
appliance.
The oven is unable
to establish a stable
connection to home
network.
The connectivity is not
supported.
Check that the WiFi router is connected to the Internet.
Check that the WiFi signal close to the appliance is
strong.
Try to restart the router.
See the WiFi FAQs section.
If your home wireless network settings have changed,
connect to the network: Press , tap WiFi” and then
select “Connect to network”.
Connectivity is not
supported. Remote operation is not
permitted in your country. Check whether your country allows remote operation of
electronic appliances before purchasing.
The touch screen
display is not
working properly.
Prolonged use.
Overload system.
Press and hold for at least 4 seconds. Switch the
oven on and see if the fault persists.
Water is not drawn
from the inlet pipe
The pipe is not correctly
inserted.
The pipe is obstructed.
Unplug the pipe.
Check that the pipe is not obstructed.
Insert again the pipe, being careful to perform the
operation in the proper way (check the orientation of
the pipe: the push button has to be oriented to the left
but not pressed, and you must hear a click when fully
inserted).
The display shows
“ERROR” during the
Drain function
The Drain function is not
working properly Contact the After Sales Service
Can’t see your
favorites? System needs to be
refreshed.
Run the Factory Reset (Press , tap “Info and then
select “Reset product”). Once this operation is
completed, you can easily save and view your favorite
cycles.
30


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