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Your washing machine is equipped with various
automatic safety and feedback functions. They
enable failures and needed maintenance to be
detected and indicated accordingly.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Washing machine does not start,
no indicators are on
Not connected to mains Insert plug into socket
Socket or fuse does not function Test function with a lamp, have
faulty part repaired
Power breakdown The washing machine will
automatically continue when
power is available again
Washing machine does not start,
although “Start/Pause” has been
pressed
Door not properly closed Push door to close it until it clicks
shut
Key lock is activated Press the button with the key
symbol at least 3 seconds to
deactivate the key lock
The detergent dispenser is not
correctly inserted
Completely push in the detergent
dispenser into the dispenser
compartment
Washing machine stops during
the programme, and “Start/Pause”
blinks
Rinse hold (= positon of spin
button) is activated
Terminate Rinse hold with draining
the water or spinning the laundry
(see “Rinse hold” – FUNCTIONS
AND OPTIONS).
Programme was interrupted,
maybe door has been opened
Make sure door is closed.
Press “Start/Pause” to proceed with
the programme
Safety system has been activated:
failure indicator lights up and/or
display shows failure (F…); water
tap might be closed
Refer to paragraph “Failure
indicators”. Make sure that water
tap is open and inlet hose has no
kinks.
Detergent dispenser contains
detergent residues after
programme end
Inlet water pressure too low; mesh
lter of the water supply hose may
be blocked
Make sure water tap is properly
opened. Check mesh lters of
inlet hose, see CLEANING AND
MAINTENANCE / Cleaning the
mesh lters of the inlet hose
Washing machine vibrates during
spinning
Transport bolts have not been
removed (!)
Remove transport bolts according
to the instructions in the
INSTALLATION GUIDE
Washing machine not standing
level on all four feet
Adjust feet (INSTALLATION
GUIDE). Make sure that washing
machine stands on level and rm
underground.
These failures are frequently so minor that they can
be removed within a few minutes.
When a failure occurs, the sensing indicator in the
middle of the control panel may blink.
50


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