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EN
QUESTION ANSWER
I changed the router, what do I
have to do?
You can either maintain the same setup properties (network name
and password) or erase the previous setup from the appliance (reset
process) and carry out the setup process again (see "Live-Remote
Control/Setup procedure").
I changed my home network
setup, what do I have to do?
You have to erase the previous setup from the appliance (reset process)
and carry out the setup process again (see "Live-Remote Control/Setup
procedure").
What happens in case of a power
cut?
When the power returns, the Remote Control will be deactivated.
• If the washing machine is in "Finish in" mode, the delay countdown
continues automatically and the wash phase starts as planned.
• If the washing machine was running, once the power returns the
washing machine resumes where it left o. There is no need to
press START again even if the Remote Control is deactivated.
What can I do if the Connection
Status indicator continues to
blink slowly and never lits solidly
on?
If the Connection Status indicator does not lit up solidly, the washing
machine has ben successfully connected to the router, but it is not
able to connect to the Internet.
In order to get the appliance connected to the Internet, you have to
check the router and/or the bearer settings.
Correct router settings: NAT must be on; Firewall and DHCP must be
properly set. Password cryptography supported: WEP, WPA, WPA2.
Please refer to the router manual.
Bearer settings: if your Internet service provider has established the
numbers of MAC addresses able to connect to the Internet, you
may not be able to connect the washing machine to the cloud. The
MAC address is the unique identier of a device, e.g. the one of
your computer. Please ask your Internet service provider about the
procedures to connect a new device other than a computer (e.g. a
washing machine) to the Internet.
Where do I nd the MAC address
of the washing machine?
Select the Live menu from the Setting menu using the UP and DOWN
key and press the OK key. Select the MAC item from the Live menu
using the UP and DOWN key and press the OK key. The MAC address
is made by a combination of numbers and letters.
41


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