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SERVICE
Whirlpool Europe
Customer Services
8586 402 11000, 04/08/10
page 28 of 37
Service Bulletin 4812 711 40211
AUTHOR: Jochen Hohl
Last Update: 06/30/09
VERSION: 1.0
TITLE: Too cold refrigerator compartment on Side by Side products
REMEDIAL ACTION
Starting from week 36/2006 a new updated software on the main board were introduced on all Side by Side products.
The software was modified in order to solve the customer claim “refrigerator compartment is too cold” ( new calibration ).
To solve this problem it is necessary to exchange the main board on products which are produced before week 36/2006.
Products which are produced before week 09/2006, have the old air buffle cover inside, therefore it is necessary to replace
additional the old air buffle cover by the new version as described in the existing Service Bulletin 4812 711 40158 .
The order number of the cover kit is : 4812 310 19014
The table below show you the different main boards with the services number and the factory number, as well the reference
in which Side by Side versions it is used.
© Whirlpool Europe www.scc-service.com
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