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Before contacting the After-Sales Service:
Switch the appliance on again to see if the problem
has been solved. If it has not, unplug the appliance
and wait for about an hour before switching on
again.
If the appliance is still not working after you have
gone through all the checks listed in the
troubleshooting guide and switched it off then on
again, contact the After-Sales Service to explain the
problem and have the following information ready:
the type of fault
the model
the type and serial number of the appliance
(given on the rating plate)
the Service number (the number after the word
SERVICE on the rating plate inside the
appliance)
Note:
the door opening direction can be changed. If
this operation is performed by the After-Sales
Service it is not covered by the warranty.
AFTER-SALES SERVICE
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A
13amp fused plug, to change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and proceed as follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
Important:
The fuse cover must be refitted when changing a fuse and if the
fuse cover is lost the plug must not be used until a correct
replacement is fitted. Correct replacement are identified by the
colour insert or the colour embossed in words on the base of
the plug. Replacement fuse covers are available from your local electrical store.
For the Republic of Ireland only
The information given in respect of Great Britain will frequently apply, but a third type of plug and socket
is also used, the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact After-sales Service for further instruction.
Please do not attempt to change plug yourself. This procedure needs to be carried out by a qualified technician in
compliance with the manufactures instructions and current standard safety regulations.
ELECTRICAL CONNECTION FOR GREAT
BRITAIN AND IRELAND ONLY
Note: the upper shelf and the side supports cannot be removed.
To restore "Zero Degrees" box operation, make sure you replace the white plastic shelf underneath the
box before inserting the drawer and reactivating the function. To optimise energy consumption, we
recommend you deactivate the "Zero Degrees" box and remove it.
Clean the box and all its parts regularly, using a cloth and a solution of warm water and neutral detergent
specifically formulated for refrigerator interiors (take care not to immerse the white plastic shelf
underneath the box in water).
Before cleaning the box (including the outside), remove the drawer so as to disconnect the box
from the electricity supply.
Never use abrasive detergents.
6


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