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The oven does not work:
Check for the presence of mains electrical power and if the oven is connected to the electrical supply.
Turn off the oven and restart it to see if the fault persists.
The door will not open:
Turn off the oven and restart it to see if the fault persists.
The electronic programmer does not work:
If the display shows the letter “ ” followed by a number, contact your nearest After-sales Service. Specify in this case the
number that follows the letter .
Before calling the After-Sales Service:
1. See if you can solve the problem yourself with the help of the suggestions given in the “Troubleshooting guide“.
2. Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-sales Service.
Always specify:
a brief description of the fault;
the type and exact model of the oven;
the service number (number after the word Service on the rating plate), located on the right hand edge of the oven cavity
(visible when the oven door is open). The service number is also indicated on the guarantee booklet;
your full address;
your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original spare parts will be used
and repairs carried out correctly).
Oven exterior
IMPORTANT: Do not use corrosive or abrasive detergents. If any of these products accidentally comes into contact with
the appliance, clean it immediately with a damp cloth.
Clean the surfaces with a damp cloth. If very dirty, add a few drops of neutral detergent to the water. Dry with a dry cloth.
Oven interior: STARCLEAN™ cleaning cycle
IMPORTANT: Do not use corrosive or abrasive detergents. Do not use abrasive sponges, metal scrapers or scouring pads
different from the sponge provided. Their use could eventually ruin the enamelled surfaces. Only use non-abrasive
sponges to clean the door glass.
The cavity of this oven is coated with a special formula enamel (nickel-free) enabling easily cleaning using just water and the
cellulose cloth provided. The cellulose cloth is washable and reusable until worn, and can be purchased from the Customer Care
Service. Washing the cloth in a washing-machine and drying it in a dryer is inadvisable.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
CLEANING
WARNING
- Never use steam cleaners.
- Clean the appliance when it is cold.
- Disconnect the appliance from the power supply.
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