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EN5
The oven does not work:
Check for the presence of mains electrical power and if the oven is connected to the electrical supply.
Turn off the oven and restart it to see if the fault persists.
The electronic programmer does not work:
If the display shows the letter “ ” followed by a number, contact your nearest After-sales Service.
Specify in this case the number that follows the letter “ .
Before calling the After-Sales Service:
1. See if you can solve the problem yourself with the help of the suggestions given in the
Troubleshooting guide“.
2. Switch the appliance off and back on again it to see if the fault persists.
If after the above checks the fault still occurs, get in touch with the nearest After-sales Service.
Always specify:
a brief description of the fault;
the type and exact model of the oven;
the service number (number after the word Service on the rating plate), located on the right hand
edge of the oven cavity (visible when the oven door is open). The service number is also indicated on
the guarantee booklet;
your full address;
your telephone number.
If any repairs are required, please contact an authorised After-sales Service (to guarantee that original
spare parts will be used and repairs carried out correctly).
Oven exterior
IMPORTANT: do not use corrosive or abrasive detergents. If any of these products accidentally
comes into contact with the appliance, clean immediately with a damp microfibre cloth.
Clean the surfaces with a damp microfibre cloth. If it is very dirty, add a few drops of washing up
detergent to the water. Finish off with a dry cloth.
Oven interior
IMPORTANT: do not use abrasive sponges or metallic scrapers or scourers. Over time, these can ruin
enamelled surfaces and the oven door glass.
After every use, allow the oven to cool then clean it preferably while it is still warm in order to remove
built-up dirt and stains caused by food residues (e.g. food with a high sugar content).
Use proprietary oven detergents and follow the manufacturers instructions to the letter.
Clean the door glass with a suitable liquid detergent. The oven door can be removed to facilitate
cleaning (see MAINTENANCE).
The top heating element of the grill (see MAINTENANCE) can be lowered (some models only) to clean
the roof of the oven.
N.B.: during prolonged cooking of foods with a high water content (e.g. pizza, vegetables, etc.)
condensation may form on the inside of the door and around the seal. When the oven is cold, dry the
inside of the door with a cloth or sponge.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
CLEANING
WARNING
- Never use steam cleaning equipment.
- Only clean the oven when it is cool to the touch.
- Disconnect the appliance from the power supply.
7


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