If a fault occurs, before contacting the After-sales Service, make the following checks to try and remedy the problem.
Most faults can be remedied by taking the following courses of action, quickly restoring normal appliance operation.
The appliance...Possible causes...Solutions...
salt indicator is lit
-Salt reservoir is empty. (After refill the sale indicator may remain
lit at the end of several wash cycles).
-Refill reservoir with salt (for more information - see page 2)
-Adjust water hardness - see table, page 2
rinse aid indicator is lit
-Rinse aid dispenser is empty.-Refill dispenser with rinse aid (for more information - see page 3)
...is not working/will not start
-The appliance must be switched on.-Check the household circuit fuse if there is no power supply.
-The dishwasher door doesn’t close.-Check if the dishwasher’s door is closed.
-“Delayed start” option is ON.
-Check whether the “Delayed start” option (if available) has been selected. If it has, the appliance will only start once the set
time has elapsed. If necessary, RESET the appliance by pressing CANCEL or start the cycle immediately by pressing START.
...shows “F6E7” or “F6E1” or “H2O”
-Water tap closed.-The water tap must be open.
-Water pressure too low.-The water tap must be fully open during water inlet (minimum capacity: 0.5 litres per minute).
-Kinked water inlet hose or clogged inlet filters.-The water inlet hose must not be kinked and the relative inlet filter in the water tap connector must not be dirty or dogged.
...shows “F6E3”/wash program ended too
early (dishes are dirty and wet)
-Dirty or clogged filters or spray arms.-Clean the filters and spray arms.
-Too little water in the dishwasher’s water system.-Concave items (e.g. bowls, cups) must be arranged facing downwards in the rack.
-Drain hose incorrectly fitted.
-The drain hose must be fitted correctly (for high mounted appliances, leave min. 200-400 mm from the lower edge of the
appliance) - see Assembly instructions.
-High level of foam inside.-Repeat without detergent or wait until foam disappears.
...shows “F8E1”
-Dirty filters.-Clean the filters.
-Kinked drain hose.-The drain hose must not be kinked.
-Syphon hose connection closed.-The closure disk of the syphon hose connection must be removed.
...shows other fault display “Fx Ey” is lit
-Appliance has technical defect.-Call factory customer service (state fault display). Close the water tap.
After taking the above course of action, the fault message must be reset. In the majority of cases the fault is thus eliminated.
RESET:Press the button.
Close the door.
Water drains automatically for up to 1 minute.
The appliance is now ready to be restarted.
Crockery and cutlery...Possible causes...Solutions...
...are not perfectly clean/have food residues
-Too little space between dishes (incorrect arrangement of the
concave items in the rack).
-Arrange crockery so that items do not touch each other. Concave items (e.g. bowls, cups) must be arranged facing
downwards in the rack.
-Too little detergent; detergent too old or incorrectly stored.
-If necessary, use more detergent, observing the manufacturer’s indications as regards dosage. Always store detergent in a
dry place and do not store it for excessively long periods of time.
-Temperature not high enough for heavily soiled crockery.-For heavily soiled crockery, select a wash program with a higher temperature (see table of programs - page 1).
-Loading of the dishwasher using lower and upper rack at the
same time with “Half load/Multizone” option.
-If you select the “Half load/Multizone” option (if available), remember to load only the upper rack or only the lower rack to
increase washing power and thus obtain optimum wash results.
-Clogged spray arms, dirty filters or not fitted correctly.-The spray arms must not be clogged, the filters must not be dirty and must be fitted correctly (see page 5, “Maintenance and care“).
-Spray arms stuck impeded by crockery or cutlery.-The spray arms must be able to turn freely and must not be impeded by crockery or cutlery.
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