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Whirlpool ACE 102 IX Manual

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Below is a list of some possible malfunctions.
If the problem cannot be resolved as described, contact After-sales Service.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot. • The cups have not been pre-
heated.
• Heat the cups by rinsing them with hot
water.
• The brewing unit has cooled
down because 2/3 minutes have
elapsed since the last coffee was
made.
• Before making coffee, heat the brewing
unit by selecting the RINSE function
from the menu.
• The set temperature is not high
enough.
• Change the set temperature (see
paragraph Changing the coffee
temperature).
The coffee is not creamy
enough.
• The coffee is ground too coarsely. • Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14).
• The blend of coffee is unsuitable. • Use a blend of coffee specifically for
espresso coffee machines.
The coffee runs out too slowly
or in drips.
• The coffee is ground too finely. • Turn the grinding adjustment knob one
click clockwise towards the number 7
while the coffee mill is in operation
(Figure 14). Continue one click at a time
until coffee run-off is satisfactory.
Results are only visible after running
off 2 coffees.
The coffee runs out too
quickly.
• The coffee is ground too coarsely. • Turn the grinding adjustment knob one
click anti-clockwise towards the
number 1 while the coffee mill is in
operation (Figure 14). Avoid turning the
grinding coarseness regulator too far
otherwise when you select 2 cups, the
coffee may run out in drips. Results are
only visible after running off 2 coffees.
The coffee does not run out of
one or either of the spouts.
• The spouts are blocked. • Clean the spouts with a toothpick
(Figure 26).
The coffee does not come out
of the spouts, but around the
service door (A2).
• The holes in the spouts are
clogged with dry coffee powder.
• Clean the spouts with a toothpick, a
sponge or a hard bristled kitchen brush
(Figures 26-28).
• The coffee feed (A3) inside the
service door is blocked.
• Clean the coffee feed (A3) thoroughly,
especially around the hinges.
Water comes out of the spouts
instead of coffee.
• Ground coffee is blocking the
funnel (A21)
• Clean the funnel (A21) with a wooden
or plastic fork and clean the inside of
the machine.
The milk does not come out of
the milk spout (C5).
• The intake tube is not inserted or
is inserted incorrectly.
• Insert the intake tube (C4) in the rubber
washer in the milk container lid
(Figure 23).
The milk is not well frothed. • The milk container lid is dirty. • Clean the milk container lid as
described in paragraph Cleaning the
milk container.
• The milk pointer is incorrectly
positioned.
• Adjust the pointer as described in
chapter MAKING CAPPUCCINO.
… 42 …


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