683231
58
Zoom out
Zoom in
Previous page
1/66
Next page
I want to get the maximum streaming performance from my
drive.
Set up the drive in Performance mode on the Hardware page to give priority to the
streaming performance.
Connect the drive to a power source to make sure it has enough battery power for
streaming.
Since the drive has the device has a 1×1 Wireless 11ac and 11n built-in, make sure the
wireless network or device you are connecting to supports Wireless AC (1×1). If you plan
to connect via 11ac, make sure your router/access point (AP) and device support the 11ac
networking standard.
Connect directly to the wireless drive in Direct connection mode to avoid any unknown
network traffic or interference.
The wireless speed is slower than normal.
The device may be in Battery Life mode. in this mode, the performance is reduced to
extend the battery life.
The charge on the battery may be too low.
There may be interference in the drive’s Wi-Fi channel or Wi-Fi bandwidth as the drive
operates within the 2.4 GHz band. Interference may come from Wi-Fi devices,
microwaves, or other wireless appliances. Advanced users may want to set a different
channel on the Settings screen. Try to use the 5 GHz band for better performance.
You may be using clients or networks without a Wireless-AC
(1×1) connection or a slower
wireless network (e.g 802.11g or 802.11b).
I can’t power on my drive.
Make sure the battery is charged. If left unused a long time, the battery may be too low and
require charging before it can be powered on.
Drive Format
Can I reformat this drive to another file system?
Yes. The My Passport Wireless Pro/My Passport Wireless SSD device can be formatted to
NTFS, FAT32, HFS+, and exFAT.
My drive cannot be detected by another device when
connected via USB port.
Please make sure you are using the USB cable that came with the product. If you are trying
to use My Passport Wireless Pro/My Passport Wireless SSD and it is formatted NTFS, go to
the product page and download the Paragon NTFS for Mac driver (in order to read the drive
on a Mac system).
Problems and Solutions
My Passport Wireless Pro/My Passport Wireless SSD
User Manual
52
58


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Western Digital My Passport Wireless Pro at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Western Digital My Passport Wireless Pro in the language / languages: English as an attachment in your email.

The manual is 4,01 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Western Digital My Passport Wireless Pro

Western Digital My Passport Wireless Pro User Manual - German - 71 pages

Western Digital My Passport Wireless Pro User Manual - Dutch - 70 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info