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1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities
screen, Diagnose dialog.
2. If you have more than one supported drive connected to your computer, select
the one that you want to check.
3. On the Diagnose dialog, click the button for the test that you want to run:
Run Drive Status Check
Run Quick Drive Test
Run Complete Drive Test
Erasing the Drive
Note: Erasing your drive also deletes the WD software and all of the support
files and utilities. You can download these to restore your My Passport
Ultra for Mac to its original configuration after erasing the drive.
My Passport Ultra for Mac provides two ways to erase your drive, depending on
whether it is locked or not:
IF your drive is . . .
AND you . . . THEN see . . .
Not locked, Want to erase the drive, Using the Drive Erase Function
Locked Have forgotten or lost your
password and must erase the
drive,
Using Five Invalid Passwords
Using the Drive Erase Function
To erase your drive when it is not locked:
1. Click Go > Applications > WD Drive Utilities to display the WD Drive Utilities
screen, Diagnose dialog.
2. If you have more than one supported drive connected to your computer, select
the one that you want to erase.
3. On the WD Drive Utilities screen, click Drive Erase to display the drive erase
dialog.
4. On the drive erase dialog:
a. If you want to change the volume name, type over the name in the Volume
Name box.
b. Use the Volume Format selector to specify the format for the new volume,
either HFS+J or exFAT.
c. Read the explanation of the loss of data if you erase your drive. If you want
to save any of the data that is on the drive, back it up to another device
before continuing with the drive erase.
d. Select the I understand... check box to signify that you accept the risk and
activate the Erase Drive button.
e. Click Erase Drive.
Go to http://support.wdc.com and see Knowledge Base answer ID 7 for
information about downloading and restoring the WD software on your My
Passport Ultra for Mac drive.
Managing and Customizing the Drive
My Passport Ultra for Mac
User Manual
17
21


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