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Ethernet Cable
AC power adapter (FAQ: Power Adapter Compatibility)
Quick Install Guide
Requirements
Desktop and Mobile App Operating System Compatibility
The My Cloud Home desktop app is compatible with the following versions of the
Windows and macOS operating systems. The My Cloud Home mobile app is
compatible with the following versions of the iOS and Android operating systems.
Table 1.1
Windows
®
macOS
®
/ OS X
®
iOS
®
Android
Windows 7 OS X Mavericks – 10.9 iOS 9 KitKat – 4.4
Windows 8.x OS X Yosemite – 10.10 iOS 10 Lollipop – 5.x
Windows 10 OS X El Capitan – 10.11 Marshmallow – 6.0
macOS Sierra – 10.12 Nougat – 7.x
When My Cloud Home devices are accessed from a personal computer system via the My
Cloud Home desktop app, a 64-bit operating system is required. Compatibility can vary,
depending on hardware
configuration and operating system. For highest
performance and reliability, always install the latest updates.
Web Browser Compatibility
The My Cloud Home device can be accessed with an Internet browser. Using the
most current, stable combinations of operating system and web browser will
provide the best results. At a minimum, use one of the following browser versions
applicable to your operating system:
Google Chrome
50 or later on supported Windows, macOS, Android or iOS
operating systems
Internet Explorer
®
11 (11.0.9600.17843) or later on supported Windows
®
7,
Windows
®
8.1 or Windows
®
10 operating systems
Microsoft
®
Edge (20.10514) or later on the Windows 10 operating system
Safari
®
9.0 or later on supported OS X and macOS operating systems
Firefox
®
45 or later on supported Windows, macOS, Android or iOS operating
systems
Samsung
®
Default Browser 1.5 or later on Galaxy S4 to Galaxy S7 devices using
Android KitKat 4.4 or later.
Internet Connectivity
My Cloud Home devices must be connected to the Internet. They should be
connected to an available router through the included Ethernet connection. (This
is not a Wi-Fi
®
device.) Gigabit capability for the router or switch is
recommended to maximize performance. The router requires a Broadband
About Your My Cloud Home Device
My Cloud Home / My Cloud Home Duo
User Manual
3
9


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Others manual(s) of Western Digital My Cloud Home Duo

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