Burner does not light, or flame is low in HI position.Is butane/propane cartridge/cylinder fuel low or empty?Replace butane/propane cartridge/cylinder. Refer to
“GAS INSTRUCTIONS.”
Does the burner light with a match?Clean burner. Refer to “MAINTENANCE.”
Burner does not light when you push the igniter
button.
Be sure that there is gas flow to the burners by
attempting to match-light your burners. Refer to
“MANUAL IGNITION”.
If match-lighting is successful, the problem lies in the
ignition system. Refer to “MAINTENANCE.”
Is there is a fresh battery installed?Verify that the battery is in good condition and installed
correctly. Refer to “BEFORE USING THE BARBECUE.”
Are the wires connected properly to the ignition box?Be sure that wires are correctly inserted into terminals on
ignition box. Refer to “MAINTENANCE.”
Is there plastic wrapping around the new battery?Remove plastic wrapping. Do not confuse this with the
battery label.
Is burner tube positioned too far away from the igniter
electrode?
Check that the burner tube is positioned correctly to the
igniter electrode. Refer to “MAINTENANCE.”
Experiencing flare-ups:
mCAUTION: Do not line the cookbox
with aluminium foil.
Are you preheating barbecue in the prescribed manner?All burners on HI for 10 to 15 minutes for preheating.
Is the cooking grate heavily coated with burned-on
grease?
Clean thoroughly. Refer to “CLEANING.”
Is the cookbox dirty and not allowing grease to flow into
catch pan?
Clean cookbox. Refer to “CLEANING.”
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length
of the burner tube.
Are burners clean?Clean burner. Refer to “MAINTENANCE.”
Inside of lid appears to be “peeling.” (resembles paint
peeling).
The inside of the lid is Cast Aluminum, and is not painted.
It cannot “peel”. What you are seeing is baked on grease
that has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. Refer to “CLEANING.”
If problems cannot be corrected using these methods, please contact the Customer Service Representative in your area using the contact information on our
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