Burner does not light, or flame is low in HI position.Is butane/propane cartridge/cylinder fuel low or empty?Replace butane/propane cartridge/cylinder. Refer to
“GAS INSTRUCTIONS.”
Does the burner light with a match?Clean burner. Refer to “MAINTENANCE.”
Burner does not light when you push the igniter
button.
Be sure that there is gas flow to the burners by
attempting to match-light your burners. Refer to
“MANUAL IGNITION”.
If match-lighting is successful, the problem lies in the
ignition system. Refer to “MAINTENANCE.”
Is there is a fresh battery installed?Verify that the battery is in good condition and installed
correctly. Refer to “BEFORE USING THE BARBECUE.”
Are the wires connected properly to the ignition box?Be sure that wires are correctly inserted into terminals on
ignition box. Refer to “MAINTENANCE.”
Is there plastic wrapping around the new battery?Remove plastic wrapping. Do not confuse this with the
battery label.
Is burner tube positioned too far away from the igniter
electrode?
Check that the burner tube is positioned correctly to the
igniter electrode. Refer to “MAINTENANCE.”
Experiencing flare-ups:
mCAUTION: Do not line the cookbox
with aluminium foil.
Are you preheating barbecue in the prescribed manner?All burners on HI for 10 to 15 minutes for preheating.
Is the cooking grate heavily coated with burned-on
grease?
Clean thoroughly. Refer to “CLEANING.”
Is the cookbox dirty and not allowing grease to flow into
catch pan?
Clean cookbox. Refer to “CLEANING.”
Burner flame pattern is erratic. Flame is low when
burner is on HI. Flames do not run the whole length
of the burner tube.
Are burners clean?Clean burner. Refer to “MAINTENANCE.”
Inside of lid appears to be “peeling.” (resembles paint
peeling).
The inside of the lid is Cast Aluminum, and is not painted.
It cannot “peel”. What you are seeing is baked on grease
that has turned to carbon and is flaking off.
THIS IS NOT A DEFECT.
Clean thoroughly. Refer to “CLEANING.”
If problems cannot be corrected using these methods, please contact the Customer Service Representative in your area using the contact information on our
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
Product:
Forumrules
To achieve meaningful questions, we apply the following rules:
First, read the manual;
Check if your question has been asked previously;
Try to ask your question as clearly as possible;
Did you already try to solve the problem? Please mention this;
Is your problem solved by a visitor then let him/her know in this forum;
To give a response to a question or answer, do not use this form but click on the button 'reply to this question';
Your question will be posted here and emailed to our subscribers. Therefore, avoid filling in personal details.
Register
Register getting emails for Weber q100 at:
new questions and answers
new manuals
You will receive an email to register for one or both of the options.
Get your user manual by e-mail
Enter your email address to receive the manual of Weber q100 in the language / languages: English as an attachment in your email.
The manual is 6,06 mb in size.
You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.
If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.
The email address you have provided is not correct.
Please check the email address and correct it.
Your question is posted on this page
Would you like to receive an email when new answers and questions are posted? Please enter your email address.
