Be sure that there is gas flow to the burner by attempting to match light your burner. Refer to “BURNER IGNITION—
Lighting with a Match.” If match lighting is successful, the problem lies in the ignition system. Refer to “MAINTAINING
THE PUSH BUTTON IGNITION SYSTEM” or “MAINTAINING THE ELECTRONIC IGNITION SYSTEM.”
Be sure that wires are correctly inserted into terminals on igniter electrode assembly. Check that the wires are
connected to terminals on the push button igniter or the electronic igniter module. Refer to “MAINTAINING THE PUSH
BUTTON IGNITION SYSTEM” or “MAINTAINING THE ELECTRONIC IGNITION SYSTEM.”
If a new battery is installed, confirm that battery’s plastic wrapping has been removed. Verify that the battery is in good
condition and has been installed correctly. Refer to “MAINTAINING THE ELECTRONIC IGNITION SYSTEM.”
Burner does not ignite, or flame is low when
burner control knob is on high (
) position.
Fuel could be low or empty. Replace cartridge or replace or refill cylinder.
Burner flame pattern is erratic.
Flame is low when burner control knob is on
high(
) position.
Flames do not run the whole length of the
burnertube.
Clean burner ports that run down the entire length of burner tube. Refer to “ANNUAL MAINTENANCE.”
Burner burns with a yellow or orange flame, in
conjunction with the smell of gas.
Inspect spider/insect screen for possible obstructions. (Blockage of holes.) Clean spider/insect screen.
Refer to “ANNUAL MAINTENANCE.”
Experiencing flare-ups.
m CAUTION: Do not line the cookbox
with aluminium foil.
Barbecue must be preheated with burner on high for 10 to 15 minutes.
Clean the cooking grates thoroughly to remove grease. Refer to “CLEANING THE INSIDE OF THE BARBECUE.”
The cookbox may be dirty and is not allowing grease to flow into removable catch pan. Clean cookbox. Refer to
“CLEANING THE INSIDE OF THE BARBECUE.”
Inside of lid appears to be “peeling.”
(Resembles paint peeling.)
The inside of the lid is cast aluminium. It is not painted. It cannot “peel.” What you are seeing is baked-on grease that
has turned to carbon and is flaking off. THIS IS NOT A DEFECT. Clean thoroughly. Refer to “CLEANING THE INSIDE
OF THE BARBECUE.”
If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our
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