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Proper Burner Flame Pattern
The burners in your grill were factory set for the
correct air and gas mixture. When the burners
are performing correctly, you will see a specific
flame pattern. The tips may occasionally flicker
yellow (A), with a descending light blue (B) to
dark blue flame (C).
Spider Screens
The combustion air openings of the burners(D)
are fitted with stainless steel screens to
prevent spiders and other insects from spinning
webs and building nests inside the burners.
Additionally, dust and debris can accumulate
on the outside of the spider/insect screen and
obstruct the oxygen flow to the burners.
D
A
B
C
Troubleshooting
GAS FLOW
SYMPTOM
• Barbecue does not reach desired temperature or heatsunevenly.
• One or more of the burners fail to ignite.
• Flame is low when burner is on high position.
• Flames do not run the whole length of the burner.
• Burner flame pattern is erratic.
CAUSE SOLUTION
Some countries have regulators with a “flow limiting
device” that has been activated. Thissafety feature
built into the regulator restricts the gas flow in the
event of a gas leak. You can inadvertently activate this
safety feature without having a gas leak. This typically
occurs when you turn on the gas at the LPG cylinder
and one or more of the control knobs are not in the
o position. It may also occur if you turn on the LPG
cylinder too quickly.
Reset the “flow limiting device” by closing the LPG
cylinder valve and turning all the burner control
knobs to the o position. Wait five minutes to
allow accumulated gas to dissipate, then ignite the
barbecue again following the instructions in the
“Operation” section.
The LPG cylinder is low or empty. Refill LPG cylinder.
Fuel hose is bent or kinked. Straighten fuel hose.
Burner ports are dirty.
Clean burner ports. Refer to “Cleaning the BurnerPorts.
SYMPTOM
• Gas is smelled in conjunction with burner flames that appear yellow andlazy.
CAUSE SOLUTION
Spider screens on the burners are obstructed. Clean spider screens. Refer to “Cleaning the Spider
Screens” in the Product Care section. Also refer to
the illustrations and information in this section about
proper flame pattern and spiderscreens.
SYMPTOM
The smell of gas and/or a light hissing sound.
CAUSE SOLUTION
The internal rubber seal in the LPG cylinder valve
could be damaged.
Inspect the rubber seal for damage. If damaged,
return LPG cylinder to local retailer.
m WARNING: Do not attempt to make any
repair to gas carrying, gas burning, ignition
components or structural components without
contacting Weber-Stephen Products LLC,
Customer Service Department.
m WARNING: Failure to use genuine Weber-
Stephen parts for any repair or replacement
will void all warranty protection.
m CAUTION: The burner tube openings must be
positioned properly over the valve orifices.
19


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