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Troubleshooting Dual Top Evo 7 / 8
32
Fault message output on control panel
Message Meaning Remedy
Message 01
No data connection
No communication between control panel and
heater, or control panel error
First, remove fuses 15 A (red cable) and 5 A. Then put in fuse 15A (red cable), followed
by fuse 5 A.
Check connections of control panel.
Check fuse 15 A (red cable).
Contact a Webasto Service Centre.
Message 02
No start of combustion
No start (after 2 attempts to start) Check fuel supply (enough fuel, at least 8 ltr.), reset heater (by pressing OK or switching
off for at least 30 sec.)
Message 03
Combustion interrupted
Flame failure
Restart not successful
See message 02.
Message 04
High battery voltage
Operation voltage is above permitted value Reset heater (by pressing OK or switching off for at least 5 sec.)
Message 05
Low battery voltage
Operation voltage is below permitted value Charge battery or connect to main power supply (230 V), reset heater (by pressing OK or
switching off for at least 5 sec.)
Message 06
Fuel pump disconnected or system
overheated
Fuel pump disconnection/one of the three
overheating switches detects too high temperature
OR relay box, cable or connection relay box is
defective
Check fuel pump cable and connectors, check for overheating (see messages 10, 11, 12,
13 and 14), reset heater (by pressing OK or switching off for at least 5 sec.)
Message 07
Fuel pump short circuit
Fuel pump short circuit to ground
OR relay box, cable or connection relay box is
defective
Check fuel pump cable and connectors.
Message 08
Failure hot air fan
Hot air motor fault: disconnection/short circuit/fan
speed out of range/fan blocked
Ensure that hot air fan can rotate freely, remove possible blocking objects, reset heater (by
pressing OK or switching off for at least 5 sec.)
Message 09
Failure fan amplifier
No communication between amplifier of hot air fan
and heater control unit
Contact a Webasto Service Centre.
Message 10
High temperature sanitary water
Overheating water temperature sensor Check water level, reset heater (by pressing OK or switching off for at least 5 sec.) or select
winter mode, heating without hot water production
Message 11
High temperature sanitary water
Exceeding gradient water temperature sensor Check water level, reset heater (by pressing OK or switching off for at least 5 sec.) or select
winter mode, heating without hot water production
Message 12
High temperature heating air
Overheating hot air temperature sensor Ensure that hot air can flow freely, air intake and outlets are not blocked. Reset heater (by
pressing OK or switching off for at least 5 sec.)
Message 13
High temperature heating air
Exceeding gradient hot air temperature sensor Ensure that hot air can flow freely, air intake and outlets are not blocked. Reset heater (by
pressing OK or switching off for at least 5 sec.)
Message 14
Failure cooling air ventilation
Overheating of heaters' control unit Ensure that cooling air can flow freely,
reset heater (by pressing OK or switching off for at least 5 sec.)
32


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