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3.7 Troubleshooting
Your stove has been built using modern technology.
Even so, problems can arise, which may derive from the chimney, the fuel or the
flue pipe system. There may briefly be smoke and an unpleasant smell the first
time you use the stove: this is normal. Make sure the room is sufficiently well
ventilated.
PROBLEM CAUSE SOLUTION
Check whether the connection
piece is blocked
Not enough chimney
draught
< 10 Pa
Too high chimney draught
(temporarily max. 18 Pa
allowed)
Change the connection: more
draught with a suitable throttle
damper or improve the
insulation
Wrong settings See the sections on “Use” and
“Fuel”
Too much fuel Reduce the fuel quantity
Fuel with too high relative
humidity Let damp wood dry out before
burning
Pane of glass in
the fire chamber is
covered in soot
and/or the fire
chamber is dirty
and black from
smoke
Unsuitable fuel Look up section on “Fuels”
Chimney draught not
suitable or chimney dirty Chimney sweep No regular draught
Dirt inside stove or pipes Cleaning
Lighting/Running the stove
with wood which is too green
Use better quality wood which
has been stored to dry
Emission of too
much black smoke
Flue channel partly blocked Call a qualified technician
Fire chamber door is open Shut the door
Not enough draught Get the chimney inspected by
local heating authority
Incorrect settings Look up sections “Use” and
“Fuel”.
Smoke coming out
of stove
Dirt in stove Clean stove and the pieces
connecting to the chimney
Table 3
44


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