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De oplaadlogbestanden worden niet weergegeven op de myWallbox-website of de Wallbox-app
Om de oplaadstatistieken in de app of het myWallbox-portaal weer te geven, moet de Pulsar volledig
worden gesynchroniseerd met de Wallbox-app op je telefoon via Bluetooth.
Als de oplaadstatistieken nog steeds niet worden weergegeven, kun je het volgende doen:
Zorg ervoor dat je Pulsar de nieuwste versie van firmware heeft geïnstalleerd.
Verwijder de Wallbox-app van je telefoon, download de app opnieuw, maak verbinding met je Pulsar
via Bluetooth en laat het apparaat synchroniseren met je telefoon.
Herstel de oplader. Ga in de Wallbox-app naar: Instellingen > Geavanceerde opties > Herstellen. Laat
vervolgens de fabrieksinstellingen van de Pulsar herstellen. Laad vervolgens de firmware opnieuw
door Instellingen te selecteren en vervolgens op het pop-upvenster onderaan het scherm te klikken
met de tekst "Updates zijn beschikbaar voor dit apparaat".
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Service
Meer hulp nodig? Je kunt ons bereiken:
www.wallbox.com service@wallbox.com
België/België/België
+32 28082353
+45 89870290
+49 303 11 99629
+34 930181668
Denemarken
Duitsland
Frankrijk
+33 186260541
+39 694804494
+31 202410845
Spanje
Italië
Nederland
Noorwegen
+47 51742000
+351 308809158
+43 720882116
Portugal
Oostenrijk
Zwitserland
+41 435084675
+46 852503203
+44 2039097682
Zweden
Verenigd Koninkrijk
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