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Contents
Index
TROUBLESHOOTING
WINDOWS TROUBLESHOOTING
MACINTOSH TR
OUBLESHOOTING
WINDOWS TROUBLESHOOTING
If the PenPartner LED does not light after plugging in PenPartner, see the sections below: Checking USB
cable connection(s), PCs, V
erifying your computer is USB ready, and Testing the hardware, PCs.
Checking USB cable connection(s), PCs
Make sure your computer is turned on and the operating system has finished loading.
1. Verify that the USB cable is securely connected to a USB port.
2. If you are connecting the tablet to a USB hub (or hub device such as a monitor with USB ports), be
sure the USB hub is properly connected to your computer and is active.
If the New Hardware Found dialog box appears, continue with the software installation. Otherwise, see
V
erifying your computer is USB ready.
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