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When working in online mode,
double-clicking is difficult.
Be sure you are quickly tapping the paper twice in the same place with
the pen tip.
Windows
: Try setting your system to launch programs with a single
click.
The pen does not draw on
paper.
Change the pen cartridge. See replacing the pen cartridge
.
The pen writes on paper, but
does not seem to
communicate with the Inkling
receiver.
Be sure there is a direct line of sight between the pen tip cone and the
receiver. When the pen is in use, a status LED should glow on both the
pen and receiver. Test your Inkling
if not.
If necessary, adjust the pen click threshold
.
Sketches are not always
recorded, or some strokes are
missing.
The receiver needs a direct line of sight to the pen. Digital recording
will not occur if your fingertips or hand block the line of sight.
To correct this, ensure you are correctly holding the pen
. You can also
change the placement where you are attaching the receiver to paper
.
If necessary, adjust the pen click threshold
.
Some strokes or portions of
strokes are missing from the
sketch closest to where the
receiver was located on the
paper.
There is a limited performance zone where the receiver cannot reliably
record your pen strokes. See attaching the receiver to paper
.
Begin your sketches below this zone.
The computer does not go to
sleep when working with
Inkling in online mode
.
When you are not using the pen, move the pen away from receiver
proximity or Inkling may continue to send data, keeping the computer
awake.
The computer does not
recognize the receiver.
Try connecting to a different USB port.
Reset the receiver to its factory default condition. Using the end of a
paper clip or other pointed object, press the reset button (located in the
small hole on the bottom of the receiver).
All receiver LEDs are
constantly on or blinking, and
the receiver does not respond.
Reset the receiver. Press the reset button using the end of a paper clip
or other pointed object.
Receiver does not turn on,
even when connected to USB
source.
Reset the receiver. Press the reset button using the end of a paper clip
or other pointed object.
Receiver shuts down
unexpectedly.
The receiver will save the last opened file and shut down when any of
the following occur:
30 minutes without pen activity
Battery is in low charge state for 10 minutes
•Memory is full.
38


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