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HAVING TROUBLE?
Page 89
Contents
Index
2.
Check the pen.
Move your Graphire Pen across the active area of the tablet; the screen cursor should
move in the corresponding direction on your monitor. Press the pen tip against the tablet surface. The
status LED on the tablet should turn from orange to green. Now, without applying pressure to the pen
tip, press the side switch. The status LED should again change from orange to green. Turn the pen
over and press the eraser against the surface of the tablet; the status LED should change from orange
to green. If not, you may have a defective pen or tablet. See Contacting
Technical Support.
Verifying Your Computer is USB Ready
Graphire USB tablets require Windows 98, Me, or 2000. Many PCs that shipped with Windows 95 have
the USB port disabled in the BIOS. If you upgraded to Windows 98, Me, or 2000, verify that the USB ports
are enabled in the BIOS and that all necessary system software has been installed. Refer to your system
documentation or contact your system manufacturer for information on enabling USB support for your
computer.
Run the USB Ready utility located on the Graphire Tablet CD to check if your system is USB ready.
If your system is not USB ready, correctly configure your USB port and install the necessary USB system
software, then restart your computer. The N
EW HARDWARE FOUND dialog should appear and you can
continue with the Graphire installation.
Always be sure your tablet is plugged into an active USB hub.
89


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