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TROUBLESHOOTING
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General problems
After switching on the tablet,
the power indicator light
remains on but the screen
cursor cannot be moved with
the pen or cordless mouse.
Review using the cordless pen
and using the cordless mouse to be
sure you are using the input tools correctly.
Switch the tablet power off, then back on.
If your battery charge is low, plug in the power adapter.
Try resetting the tablet by simultaneously pressing both
ExpressKeys and the power button for about five seconds.
Then turn off the tablet and switch it back on. Check the pen and
mouse operation.
Reset the tablet by disconnecting both the battery and the AC power
connector for at least 10 seconds. Then reconnect the tablet battery
and try again.
The charging indicator does
not light when the power
adapter is plugged in.
Check that the power adapter is properly plugged into the tablet, and
that the AC power cord is plugged into the power adapter and an active
power outlet.
The battery may need replacement. See replacing the tab
let battery.
While using the tablet, the
tablet power indicator light
flashes once per second.
The battery is nearly empty. Plug in the power adapter to continue
working, or power down the tablet.
The pen works only in M
OUSE
M
ODE, and does not draw with
pressure-sensitivity.
The tablet driver software was not installed or did not load properly.
Make sure the tablet driver software is installed and functioning.
Insert the Wacom Pen Tablet Driver CD into your computer and install
the driver software for the tablet.
Some applications, including Photoshop 7.0 and greater, require that
you turn on the pressure capabilities before the pen will respond as a
pressure-sensitive tool.
Clicking is difficult. Try using a lighter Tip Feel (see adjusting tip f
eel, eraser feel, and
double-click).
48


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