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TROUBLESHOOTING
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Testing your tablet
Turn on your computer and wait until the system has fully loaded. Make sure that your computer has a
working Bluetooth connection, either through built-in Bluetooth support or a USB-to-Bluetooth adapter.
If you have another Bluetooth device such as a mouse or keyboard, make sure it is working.
1. Check the AC power adapter. With the power adapter connected to the tablet and an active power
source, the charging indicator will glow a steady green if the battery is fully charged. (For Windows
systems, a power plug icon is also displayed on the Windows Taskbar.) If the battery is charging, the
indicator will glow orange. The indicator will be off if the power adapter is not plugged in or is not
connected to an active power outlet.
2. Check the Bluetooth connection. Switch on the Graphire Bluetooth pen tablet by pressing and
releasing the power button. If the power indicator light stays on for more than five seconds, your
Bluetooth connection is working. Otherwise, it is not.
If necessary, troubleshoot the connection as follows:
If you have an external USB-to-Bluetooth adapter, make sure it is plugged into an active USB port or
hub on your computer.
If you have built-in Bluetooth support, make sure it is turned on.
Make sure your Bluetooth support is working properly. Test the functionality with a different wireless
Bluetooth device or check the documentation that came with your Bluetooth support to make sure it
is working correctly.
On Windows systems, make sure that you have installed your Bluetooth wireless device drivers
correctly. (Some USB-to-Bluetooth adapters are supported in Windows XP, SP-2 and do not need a
driver. Refer to your Microsoft documentation for details.)
Make sure that your Bluetooth configuration supports Bluetooth Specification v1.1 or higher, and the
HID profile.
Make another attempt to pair the tablet to your system. See estab
lishing a Bluetooth connection.
3. Check the tablet ExpressKeys. The power indicator light should turn green when a button is pressed.
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