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WINDOWS-SPECIFIC PROBLEMS
You suspect the Cintiq
preferences may be
corrupted, or want to make
certain that all settings are at
their factory defaults.
Use the Wacom Tablet Preference File Utility to work with preferences.
Close any open applications. Click the
START icon and select ALL
P
ROGRAMS. Then select WACOM TABLET and WACOM TABLET PREFERENCE
F
ILE UTILITY.
Windows 8:
From the Windows 8 Start screen, click the WACOM TABLET
P
REFERENCE FILE UTILITY tile. If you are using the Windows 8 Classic
Desktop, press the Windows key on your keyboard, or select the
Windows icon in the Charms bar, to access the Start screen.
Windows 7
: Open the utility by clicking the START icon and selecting
A
LL PROGRAMS. Select WACOM TABLET and WACOM TABLET PREFERENCE
F
ILE UTILITY.
It is a good idea to first back up your tablet preferences. In the
T
ABLET PREFERENCE FILE UTILITY dialog box, click BACKUP... and
follow the prompts.
Use the Tablet Preference File Utility to delete the tablet
preferences as follows:
Single user
. Under MY PREFERENCES, click REMOVE to delete the
preferences for the current user.
Multiple users
. Under ALL USER PREFERENCES, click REMOVE to
delete preferences for multiple users. Administrator rights are
required to delete preferences for all users. Relaunch any currently
open tablet-aware applications that you may be running.
You can restore tablet preferences that have been backed up by
clicking R
ESTORE... under MY PREFERENCES.
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