564440
59
Zoom out
Zoom in
Previous page
1/87
Next page
59
59
Index
Index
Contents
Contents
TROUBLESHOOTING
If you encounter problems with the display portion of your Cintiq, refer to the following tables. Your problem
may be described here and you can try the solution offered. For more information about color issues, see
the documentation that came with your operating system or applications.
GENERAL PROBLEMS
No display. The status LED
does not light.
Verify that the AC power cable is connected, and that the Cintiq is
turned on.
In the Wacom Display Settings dialog, adjust the contrast and
brightness controls, or choose A
DVANCED and then FACTORY RESET
to return the Cintiq to its original settings.
The status LED is blinking. Your computer may be in a power management mode. Touch the
pen tip to the screen, move the mouse, or depress any key on your
keyboard.
Turn off both your computer and the Cintiq. Check the video cable
for bent or broken connector pins. Then properly connect the video
cable and turn on the Cintiq and your computer.
Verify that the video card and cable are properly installed.
A ‘cable disconnect go to
power save’ message appears
briefly on the screen.
Check that your computer is turned on.
Verify that you are using the video cable that came with the Cintiq.
Check that the video cable is fully connected.
Turn off both your computer and the Cintiq. Check the video cable
and any video adapters for bent or broken connector pins. Then
properly connect the video cable and any necessary adapters.
An ‘out of range’ message
appears briefly on the screen.
The input signal frequency is incorrectly set or not compatible with
the Cintiq. Set the refresh rate to a vertical frequency that is
compatible with your Cintiq. If your video card driver supports
adjustment of the horizontal frequency, make sure it is also set to a
compatible value. See the IPI for frequency range details.
The resolution or refresh rate is set too high. See the IPI for details
about the maximum (native) resolution, refresh rate, and other
resolution sizes that can be used with your Cintiq.
Set the display properties to detect plug and play monitors.
A ‘set refresh range’ message
appears briefly on the screen.
Set the refresh rate to a vertical frequency that is compatible with
your Cintiq. See the IPI for frequency range details.
The image appears multiple
times on the display.
Do not extend the video cable or use an input selector switch box.
When a still image is displayed
for a long period of time
without refreshing the screen,
an after-image remains for a
short period of time.
Use a screen saver or other power management feature.
59


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Wacom Cintiq 13HD at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Wacom Cintiq 13HD in the language / languages: English as an attachment in your email.

The manual is 3,59 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Wacom Cintiq 13HD

Wacom Cintiq 13HD User Manual - German - 87 pages

Wacom Cintiq 13HD User Manual - Dutch - 87 pages

Wacom Cintiq 13HD User Manual - French - 87 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info