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VTech RM7768HD Manual

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To keep this product working well and looking good, follow these guidelines:
• Avoid placing it near heating appliances and devices that generate electrical noise (for example,
motors or fluorescent lamps).
• DO NOT expose it to direct sunlight or moisture.
• Avoid dropping the product or treating it roughly.
• Clean with a soft damp cloth.
• DO NOT immerse the parent unit and the baby unit in water and do not clean under running water.
• DO NOT use cleaning spray or liquid cleaners.
• Make sure the parent unit and the baby unit are dry before you connect them to the mains again.
When you are not going to use the video monitor for some time, store the parent unit, the baby unit
and the adaptors in a cool, dry place.
Below are the questions most frequently asked about the video monitor.
Can I turn the parent
unit display screen
off but keep hearing
sounds from the baby
unit?
Yes, press | LCD ON/OFF on the parent unit to turn off the screen. The parent
unit display will also dim automatically after being inactive for some time. In both
instances, you will still be able to hear all sounds from the baby unit.
Press any key to turn the screen back on.
Why is the baby
unit not responding
normally?
Try the following (in the order listed) for a common cure:
1. Disconnect the power to the baby unit.
2. Wait a few minutes before connecting power back to the baby unit.
3. Reboot the parent unit.
Why is my screen in
black and white?
The baby unit has a light sensor that measures ambient light. When the
ambient light is dim, such as during night time or in a dark room, the baby unit
activates its infrared LEDs, and displays the camera images in black and white
night vision.
Why does my baby unit
show offline? Why is the
connection lost every
now and then?
The baby unit may have lost connection to the Wi-Fi router. Check your
network and router settings.
Other electronic products may cause interference with your baby unit. Try
installing your baby unit as far away from these electronic devices as possible.
Why can’t I hear a
sound/Why can’t I hear
my baby crying?
The parent unit speaker volume may be too low. Press on the parent unit
to increase the volume.
You may have set a low sound sensitivity level. Set the sound sensitivity to a
higher level. For details, go to www.vtechphones.eu for online help topics.
Frequently asked questions
General product care
Storage
mount the baby unit (optional)
1. Place the wall mount bracket on a
wall and then use a pencil to mark
two holes in parallel. Remove the
wall mount bracket and drill two
holes in the wall (5.5 mm drill bit).
NOTESNOTE
Notes
• Check for reception strength and
camera angle of the baby unit before
drilling the holes.
• The types of screws and wall plugs you
need depend on the composition of
the wall. You may need to purchase
the screws and wall plugs separately to
mount your baby unit.
2. If you drill the holes into a stud, go
to step 3.
• If you drill the holes into an
object other than a stud, insert
the wall plugs into the holes.
Tap gently on the ends with a
hammer until the wall plugs are
flush with the wall.
3. Align the wall mount bracket and screws with
the holes in the wall as shown. Tighten the screw
in the middle hole first, so that the wall mount
bracket position is fixed. You can tighten the
other screw in the top hole.
3. Insert the screws into the holes and
tighten the screws until only 6.5 mm of
the screws are exposed.
4. Place the baby unit on the wall
mount bracket, and then slide it
forward until it locks into place. Align
the holes on the wall mount bracket
with the screws on the wall, and slide
the wall mount bracket down until it
locks into place.
5. You can maximise your baby unit viewing angles by tilting the wall mount bracket.
Hold the baby unit, and then rotate the knob in an anticlockwise direction. This will loosen the joint of the wall mount bracket.
Tilt your baby unit up or down to adjust to your preferred angle. Then, rotate the knob in a clockwise direction to tighten the
joint and secure the angle.
OR
4. Place the baby unit on the wall mount bracket,
and then slide it forward until it locks into place.
Connect the power adaptor to the baby unit.
12
Test the sound level and position the baby monitor
If you plan to install your baby unit in a designated
location, and use your home Wi-Fi network to
connect your video monitor, you need to test
which of your selected monitoring areas within the
house have good Wi-Fi signal strength. After you
have powered on your parent unit, you can use
your parent unit’s Wi-Fi signal strength indicator
to assist in checking. Once you have identified the
suitable location, you can install your baby unit.
Adjust the distance between your baby unit and
the Wi-Fi router if needed.
• Depending on surroundings and obstructing factors,
such as the effect distance and internal walls have on
signal strength, you may experience reduced Wi-Fi
signal. To improve the Wi-Fi signal strength, adjust the
distance or direction of your parent unit. Check with
your parent unit again.
test the location for the baby unit
Testing the sound level of the baby monitor
• This baby monitor is intended as an aid. It is not a substitute for proper adult supervision, and should
not be used as such.
• For hearing protection, make sure the parent unit is more than 1 metre away from the baby
unit. If you hear any feedback noise from the parent unit, move the parent unit further until
the noise stops. You can also press on the parent unit to lower or mute the noise.
• Increase the parent unit speaker volume if you cannot hear the sounds transmitted from the baby unit.
>1m
<1m
>1m
1. Place the baby unit more than 1 metre away from your baby.
2. To avoid causing feedback noise from your baby monitor:
• Make sure your baby unit and parent unit are more than 1 metre apart; OR
• Turn down the volume of your parent unit.
Positioning the baby monitor
• Keep the baby unit out of the reach of your baby. Never place or mount the baby unit inside the baby’s cot
or playpen.
On the baby unit:
Night Light
You can control the night light remotely on the parent unit or directly on the baby unit.
On the parent unit:
1. Press MENU.
2. Press MENU or to go to Night
Light menu.
3. Press or to choose below options:
Night Light Control Key
Single Tap: Turn on/off.
Turn on/off night light.
Change night light colour.
Adjust night light brightness.
Set night light timer.
To ensure that your HD video monitor is always at its best performance, the Parent Unit
will prompt a message and ask you to update its software and the Baby Unit’s firmware
when there are new versions available. Select “Now” to reboot the system, or switch off
and on the Parent Unit later to reboot the system into the latest software.
• To check if your device is running on the latest software, or to update your device
software, go to:
> > Software Update.
Connect your HD video monitor with home Wi-Fi network
You must connect your video monitor to your secured home Wi-Fi network in order to
receive the latest software and firmware updates. To set the Wi-Fi up, go to:
> > Congure Wi-Fi.
• Make sure the Baby Unit is on when you set up the Wi-Fi network.
Auto software and rmware update
Customer service and product warranty
IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
Please visit www.vtechphones.eu to contact our Customer Services Department.
This warranty is valid for the UK and Ireland only. For products purchased outside
the UK and Ireland, please contact your local distributor or place of purchase.
P
R
O
D
U
C
T
W
A
R
R
A
N
T
Y
ONE
YEAR PRODUCT WARRANTY
Thank you for choosing this quality product from VTech.
1.The product detailed above is covered by a one year warranty from the date of purchase,
against any defects in materials or workmanship.
2.The product may be returned to the place of purchase. Alternatively the product can be
returned to VTech Electronics Europe Plc (see address below), with proof of purchase,
without proof of purchase no replacement will be provided.
3.VTech Electronics Europe Plc will examine the product and if it is found to be defective
due to faulty materials or workmanship, will replace the product at their discretion.
4.If the product covered by this warranty is damaged due to misuse, modification or
unauthorized repair, or because of faulty batteries, battery discharge or incorrect
electrical connections, then this warranty becomes void.
5.This warranty is personal to the original purchaser and is not transferable.
6.Breakages to the LCD screen are not covered by the warranty.
7.Products returned to VTech Electronics Europe Plc, should be sent to the address shown
below and packed carefully to avoid damage in transit. Please do not include batteries or
adaptors. Please include details of the fault together with your name and address,
contact phone number and/or email address.
8.To keep an online record of your warranty, please register your product online at
www.vtech.co.uk/clubvtech
VTech Electronics Europe Plc, c/o XPO Logistics, Warehouse 350, Cat & Fiddle Lane,
West Hallam, DE7 6HE
THIS WARRANTY IS OFFERED AS AN EXTRA BENEFIT AND DOES NOT AFFECT
CONSUMERS’ STATUTORY RIGHTS.
UK
PRODUCT REGISTRATION
Visit www.vtech.co.uk/clubvtech/login
to register your VTech product
By joining the VTech Club you can also enter competitions,
find out about news and events, seek expert advice for parents
and let your kids play fun learning games and activities.
The crossed-out wheelie bin symbols on products and batteries, or on their respective packaging,
indicates they must not be disposed of in domestic waste as they contain substances that can be
damaging to the environment and human health.
The chemical symbols Hg, Cd or Pb, where marked, indicate that the battery contains more than the
specified value of mercury (Hg), cadmium (Cd) or lead (Pn) set out in Battery Directive (2006/66/EC).
The solid bar indicates that the product was placed on the market after 13th August, 2005.
Help protect the environment by disposing of your product or batteries responsibly.
Disposal of batteries and product
Declaration of Conformity
This product is intended for use within Europe and UK.
This equipment complies with the essential requirements to EU’s Radio Equipment Directive
(2014/53/EU) and the UK’s Radio Regulations 2017 on radio systems and telecommunication
equipment.
VTech Telecommunications Ltd. hereby declares that this Video Baby Monitor RM7768HD is
in compliance with the essential requirements and other relevant provisions of EU’s Radio
Equipment Directive (2014/53/EU) and UK’s Radio Equipment Regulations 2017.
The Declaration of Conformity for the RM7768HD is available from
www.vtechphones.eu.
Manufacturer: VTech Telecommunications Ltd.
23/F., Tai Ping Industrial Centre, Block 1, 57 Ting Kok Road, Tai Po, Hong Kong.
Importer: VTech Electronics Europe Plc.
Napier Court, Abingdon Science Park, Abingdon, Oxon, OX14 3YT.
After powering up your video monitor, the parent unit streams live video in direct mode.
We recommend you follow the instructions on screen to set up home Wi-Fi network
with your monitor for functionality enhancements and mobile access. See Auto software
and rmware update and Download app for mobile access in this quick start guide.
Use the Control Panel
Tap the screen to open and use the Control Panel.
Tap to lock the panel, and tap to unlock it.
Tap to enter the main menu and tap the menu
options direclty to control the night light, play
lullabies, set the parent unit, etc.
Use the Main Menu
Press MENU on the parent unit to enter the
main menu, choose a menu item, or save a
setting. You can use the parent unit menu for
advanced settings or operations, such as to
play or stop the baby unit lullaby, or adjust the
baby unit motion sensitivity.
While in the menu:
• Press | | | to scroll among the
menu options.
• Press SELECT to select an item.
• Press TALK / to return.
Basic operation
Talk to your baby via the baby unit
1. Press and hold the TALK key.
2. When the icon displays
on screen, speak to your
parent unit. Your voice is
transmitted to the baby unit.
3. When finished talking, release
the TALK key to hear your
baby again.
Zoom
Press to zoom in or out in a fixed
zoom sequence. indicates that the
image is magnified 3 times.
Adjust speaker volume
Press | to adjust the parent unit
speaker volume level received from the
baby unit.
To restore to the default settings or reset the
wi-fi connection, you can reset the parent unit
by pressing the RESET key at the back of the unit.
Insert a pin into the RESET hole on the back of
the parent unit, and then gently press the button
inside.
Turn on/off the parent unit screen
You can turn on or turn off the parent unit
screen without powering off the unit. You
will still hear sounds from the baby unit.
• Press | LCD ON/OFF on the parent unit
to turn off the screen.
• Press any key on the parent unit to turn
the screen on again.
Muted
Press and hold
Press
Pan and Tilt the Camera
Use the arrow keys or the control panel on the
parent unit to pan and tilt the camera.
• Press | | | to move the
camera leftward, rightward, upward and
downward;
• Press and hold | | | to move the
camera continuously.
OR
• Scroll up/down once or continuously on the
parent unit screen to tilt the camera.
• Swipe left/right once or continuourly on the
screen to pan the camera.
Parking mode
Designed for extra peace of mind,
turn on Parking Mode for a moment of
privacy.
When turned on, baby unit will fold
into the parking position and disable its
camera’s audio transmission and video
monitoring.
In Parking Mode, motion recording,
motion detection, and sound detection will be temporarily unavailable.
Activate Parking Mode:
1. Press MENU or tap the screen, then tap to enter the main menu.
2. Go to General settings menu.
3. Select to turn on the parking mode.
• To deactivate Parking Mode and resume normal operation, press or tap
on Parent Unit.
b) From app store
1. Browse the App Store or the Google Play store .
2. Search for the mobile app with the keyword “myvtech baby pro“.
3. Download and install the MyVTech Baby Pro mobile app to your mobile device.
OR
Scan the QR code on the right to get the app.
• Make sure your mobile device meets the minimum
requirement for the mobile app.
Minimum requirement
The mobile app is compatible with:
• AndroidTM 6.0 or later; and
• iOS 12 or later.
a) From parent unit
• Before installing the app, please connect your baby monitor to your Wi-Fi network.
Press MENU on the parent unit, go to > .
1. Press MENU when the parent unit is idle.
2. Go to > > Connect Mobile Phone.
3. Scan the QR code in the parent unit to download the app into your mobile
device.
1
Download app for mobile access
App installation
In your mobile device:
1. Tap to run the mobile app, and then create a user account.
2. We recommend that you use common webmail services, such as Google
Gmail for registration of your user account. Check your email (and Spam
folder), and activate your new camera account via the email link, then sign in to
your account.
2Set up user account
Add camera
3
Follow the instructions in the mobile app to pair the camera. Tap , then Add Camera
in the mobile app to get started.
2


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