809844
98
Zoom out
Zoom in
Previous page
1/103
Next page
98
Troubleshooting
If you have difculty with your telephone, please try the suggestions below.
For customer service, please contact your distributor or dealer.
General issues
Screen is blank.
Ensure power is connected. If powered by an AC adapter, check that adapter
is plugged into a wall socket and the Deskset power jack. If powered by PoE,
ensure that the network switch is providing power through the correct ports.
The DECT headset doesn’t register. “Registration failed” appears on the
screen.
Deregister the headset from the deskset to which it had been registered.
Remove and replace the headset in its charger before pressing Register.
Pages are not received.
Your phone can be congured to answer a page automatically. See your
system administrator if your phone doesn’t answer a page automatically.
Calls are answered on the headset rather than the speakerphone after I
press a Line key or Answer to answer a call.
Change the audio mode from Headset to Speaker. See “To set the audio
mode:” on page 72.
Incoming calls do not ring on the deskset when using a cordless handset.
If you are on a call using the handset, then additional incoming calls will emit
a call waiting tone on the handset, but the deskset ringer will be silent.
My computer can’t connect to the network after plugging the Ethernet cable
through the PC port.
Make sure the deskset is connected to power. The PC port does not work
when the deskset does not have power source or during a power outage.
Make sure you plug the Ethernet cable connected to the router into the
deskset Ethernet port and the Ethernet cable connected to the computer into
the deskset PC port.
98


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for VTech Phones VSP861A - ErisTerminal SIP Deskset at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of VTech Phones VSP861A - ErisTerminal SIP Deskset in the language / languages: English as an attachment in your email.

The manual is 5.66 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info