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ErisTerminal® SIP DECT Base Station
and Cordless Handset
VSP610A
VSP601A
User Guide
2
3
Congratulations
on your purchase of this VTech product. Before using this product, please read
Important Safety Information on page 4 of this manual. Please thoroughly
read this user’s manual for all the feature operations and troubleshooting
information necessary to install and operate your product. For customer service
or warranty service, please contact our regional ofces or distributors in the
country or region where you purchased your product.
Please note the serial number of your product, which can be found on the bottom
of the base station. Save your sales receipt and original packaging in case it is
necessary to return your telephone for warranty service.
4
Important Safety Information
This symbol is to alert you to important operating or servicing
instructions that may appear on the product or in this user’s manual.
Always follow basic safety precautions when using this product to
reduce the risk of injury, re, or electric shock.
Important safety instructions
When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of re, electric shock and injury, including the
following:
1. This product should be installed by a qualied technician.
2. This product should only be connected to the host equipment and never
directly to the network such as Public Switch Telephone Network (PSTN) or
Plain Old Telephone Services (POTS).
3. Read and understand all instructions.
4. Follow all warnings and instructions marked on the product.
5. Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
6. Do not use this product near water such as near a bath tub, wash bowl,
kitchen sink, laundry tub or swimming pool, or in a wet basement or shower.
7. Do not place this product on an unstable table, shelf, stand or other unstable
surfaces.
8. Slots and openings in the back or bottom of the base station and handset are
provided for ventilation. To protect them from overheating, these openings
must not be blocked by placing the product on a soft surface such as a bed,
sofa or rug. This product should never be placed near or over a radiator or
heat register. This product should not be placed in any area where proper
ventilation is not provided.
9. This product should be operated only from the type of power source indicated
on the marking label. If you are not sure of the type of power supplied at the
premises, consult your dealer or local power company.
10. Do not allow anything to rest on the power cord. Do not install this product
where the cord may be walked on.
11. Never push objects of any kind into this product through the slots in the base
station or handset because they may touch dangerous voltage points or
create a short circuit. Never spill liquid of any kind on the product.
5
12. To reduce the risk of electric shock, do not disassemble this product, but take
it to an authorized service facility. Opening or removing parts of the base
station or handset other than specied access doors may expose you to
dangerous voltages or other risks. Incorrect reassembling can cause electric
shock when the product is subsequently used.
13. Do not overload wall outlets and extension cords.
14. Unplug this product from the wall outlet and refer servicing to an authorized
service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the
operation instructions. Improper adjustment of other controls may
result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or
handset has been damaged.
F. If the product exhibits a distinct change in performance.
15. Avoid using a telephone (other than cordless) during an electrical storm.
There is a remote risk of electric shock from lightning.
16. Do not use the telephone to report a gas leak in the vicinity of the leak. Under
certain circumstances, a spark may be created when the adapter is plugged
into the power outlet, or when the handset is replaced in its cradle. This is a
common event associated with the closing of any electrical circuit. The user
should not plug the phone into a power outlet, and should not put a charged
handset into the cradle, if the phone is located in an environment containing
concentrations of ammable or ame-supporting gases, unless there is
adequate ventilation. A spark in such an environment could create a re or
explosion. Such environments might include: medical use of oxygen without
adequate ventilation; industrial gases (cleaning solvents; gasoline vapours;
etc.); a leak of natural gas; etc.
17. Only put the handset of your telephone next to your ear when it is in normal
talk mode.
18. The power adapters are intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
6
19. Use only the power cord indicated in this manual.
20. For pluggable equipment, the socket-outlet shall be installed near the
equipment and shall be easily accessible.
21. In wall mounting position, make sure to mount the telephone base on the wall
by aligning the eyelets with the mounting studs of the wall plate. Then slide
the telephone base down on both mounting studs until it locks into place.
Refer to the full installation instructions in “Handset Installation” on page
16 in this User Guide.
22. CAUTION: Keep small metallic objects such as pins and staples away from
the handset receiver.
SAVE THESE INSTRUCTIONS
7
Declaration of Conformity
Hereby, VTech declares that this VSP610A is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
8
User Guide
ErisTerminal SIP DECT Base Station
and Cordless Handset
VSP610A
VSP601A
Table of Contents
Important Safety Information 4
Important safety instructions............... 4
Declaration of Conformity 7
Introduction 10
About this guide ................................ 10
Product overview .............................. 10
Quick Reference Guide 11
Base station external features .......... 11
Cordless handset external features .. 12
Dial pad and audio controls .............. 12
Base Station Installation 13
Handset Installation 16
Installing the charger ........................ 16
Battery installation and charging ...... 17
Wall mounting the charger ................ 19
Adding a corded headset.................. 20
Registering the handset to the base . 21
Deregistering the handset ................ 22
Locating the Handset........................ 23
Screen Icons 23
Using the Handset 24
Idle screen ........................................ 24
Making calls ...................................... 24
Answering calls................................. 25
Putting a call on hold ........................ 26
Switching between two calls ............. 26
Transferring a call ............................. 27
Setting up a conference call ............. 28
Listening to messages ...................... 29
Using the Directory ........................... 30
Using the Call History ....................... 32
Using Speed Dial .............................. 33
Conguring the Handset 34
Setting do not disturb........................ 34
Setting call forwarding ...................... 34
Blocking anonymous calls ................ 35
Dialling anonymously........................ 35
Answering calls automatically........... 36
Setting missed-call alerts.................. 36
Setting call waiting ............................ 36
Viewing handset status ..................... 37
Setting the language......................... 37
Setting the date and time.................. 37
Setting the NTP server ..................... 38
Setting the handset name................. 38
Setting the screen contrast ............... 38
Setting the ringer tone and volume... 39
Turning low battery tone on or off ..... 39
Turning link lost tone on or off .......... 39
Turning key tones on or off ............... 39
Changing your user password .......... 40
Registering or deregistering your
handset ............................................. 40
9
WebUI 41
Using the WebUI .............................. 41
System Status .................................. 43
Handset Status ................................. 44
Call Settings ..................................... 44
User Preferences.............................. 46
Base Directory .................................. 47
Blacklist ............................................ 50
Remote XML directories ................... 50
Security............................................. 51
Phone Lock....................................... 51
Troubleshooting 52
Technical Specications 54
Special characters 54
Entering special characters .............. 54
Maintenance 55
Taking care of your telephone .......... 55
GPL License Information 56
GPL code requests ........................... 56
10
Introduction
About this guide
This user guide provides information about the external features of the base
station and handset, installation and handset conguration instructions, and
detailed instructions for using the handset. Please read this user’s manual before
using your handset.
Please refer to the VSP610A/VSP601A Administrator and Provisioning Manual
for complete conguration instructions.
For customer service or product information, please contact your distributor or
dealer.
Product overview
The VTech VSP610A base station and VSP601A cordless handset is a full-
featured SIP endpoint business phone system designed to work with popular
hosted IP PBX services and on-premise SIP PBXs. Once you have ordered and
congured your PBX service, the handset enables you to make and receive calls
as you would with any other business phone. Up to six cordless handsets can be
registered to the base station. Each handset provides calling features such as
hold, transfer, conferencing, and speakerphone.
The VSP601A cordless handset features include:
Orbitlink Wireless Technology™
Backlit Liquid Crystal Display
Speakerphone, Hold and Mute
Up to 6 SIP lines/accounts
Up to 4 concurrent calls across all handsets
3-way conferencing
Corded headset support
200-entry local directory
11
Use only
Supplied
Adapter
RESET
VSP600
Quick Reference Guide
Base station external features
Reset button
Depress for 15
seconds to restore
factory defaults.
If the reset is
successful, the
VoIP LED will ash
slowly.
DC adapter input
Ethernet port
Front Rear
Handset Locator
(Page) button
Press to ring the handsets.
Press and hold to register
a handset.
Power LED
Flashes when joining
the network or when
registering/deregistering
a handset.
Steady when power is
connected and an IP
address is acquired.
VoIP LED
Flashes when registering/
deregistering a handset.
Steady when all SIP accounts
are registered.
Off when a SIP account is not
registered.
Antenna
Wall mount slot
(on top)
VSP610A
12
Quick Reference Guide
Cordless handset external features
DIAL PAD
MUTE/DELETE
During a call, press to
prevent your voice from
being heard.
While entering numbers
or letters, press to delete
previous character.
HEADSET JACK
2.5 mm jack for connecting
a corded headset.
SPEAKER
Press to use
the handset
speakerphone.
REDIAL
Press to redial a number.
Message light
Flashes when a line
has a new voice
message.
SOFT KEYS
Perform the actions
indicated by the on-
screen labels.
TRANSFER
Press to start
transferring a call.
MENU/SELECT
Press to display the main
menu.
Press to select a menu item.
INT
Press to start making
an intercom call.
OFF/CANCEL
Press to end a call.
Press to cancel an operation
and leave a menu.
CONF
Press to start a
conference call.
TALK
Press to start
making a call.
HOLD
Press to put a call on hold.
VOL q CID
While in menus, press q
to scroll down the menu.
Press to display the Call
history.
VOL p DIR
While in menus, press p
to scroll up the menu.
Press to display the
Directory.
Dial pad and audio controls
On back:
BELT CLIP
SPEAKER
HANDSET LOCK
Press and hold to lock
handset keys and
prevent accidental key
presses.
13
Base Station Installation
This section assumes that your network infrastructure is established and that
your IP PBX phone service has been ordered and congured for your location.
For more information about IP PBX conguration, see the VSP610A/VSP601A
Administrator and Provisioning Manual, available at
businessphones.vtech.com.
You can power the base station using a compatible VTech power adapter or using
Power over Ethernet (PoE) from your network. (The base station requires PoE
Class 2.) If you are not using PoE, install the base station near a power outlet not
controlled by a wall switch. The base station can be placed on a at surface or
mounted on a wall in a vertical or horizontal orientation.
Avoid placing the base station too close to:
Communication devices such as television sets, DVD players, or other
cordless telephones
Excessive heat sources
Noise sources such as a window with trafc outside, motors, microwave
ovens, refrigerators, or uorescent lighting
Excessive dust sources such as a workshop or garage
Excessive moisture
Extremely low temperature
Mechanical vibration or shock such as on top of a washing machine or work
bench
14
To install the base station:
1. Plug one end of the Ethernet cable into the Ethernet port on the rear of the
base station (marked by ), and plug the other end of the cable into your
network router or switch.
2. If the base station is not using power from a PoE-capable network router or
switch:
a. Connect a compatible VTech power adapter to the power jack.
a. Plug the power adapter into an electrical outlet that is not controlled by a
wall switch.
Use only
Supplied
Adapter
RESET
IMPORTANT INFORMATION
1. If you do not connect the base station to a PoE-capable network router or
switch, use only a compatible VTech power adapter (purchased separately
from your distributor or dealer).
2. The power adapter is intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
To mount the base station on a wall:
1. Install two mounting screws on the wall. Choose
screws with heads larger than 5 mm (3/16 inch)
in diameter (1 cm / 7/16 inch diameter maximum).
The screw centers should be 5 cm (1 15/16 inches)
apart vertically or horizontally.
2. Tighten screws until only 3 mm (1/8 inch) of the
screws are exposed.
15
3. Attach the mounting plate to the top of the base station. Insert the tab into
the slot and then push the plate in at the bottom of the base station until the
mounting plate clicks into place.
4. Check to make sure the plate is secure at top and bottom. It should be ush
with the base station body.
5. Place the base station over the mounting screws.
6. Connect power and the Ethernet cable as described in “To install the base
station.”
Insert tab into slot.
16
Handset Installation
This section assumes that your network infrastructure is established and that
your IP PBX phone service has been ordered and congured for your location.
Handset installation involves both the handset and the handset charger. The
charger is powered using the supplied power adapter. The charger can be placed
on a at surface or mounted on a wall.
Avoid placing the handset and charger too close to:
Communication devices such as television sets, DVD players, or other
cordless telephones
Excessive heat sources
Noise sources such as a window with trafc outside, motors, microwave
ovens, refrigerators, or uorescent lighting
Excessive dust sources such as a workshop or garage
Excessive moisture
Extremely low temperature
Mechanical vibration or shock such as on top of a washing machine or work
bench
Installing the charger
Install the charger as shown below.
Plug the power adapter into an electrical outlet not controlled by a wall switch.
17
IMPORTANT INFORMATION
1. Use only the power adapter supplied with this product. You can order a
replacement compatible VTech power adapter from your distributor or dealer.
2. The power adapter is intended to be correctly oriented in a vertical or oor
mount position. The prongs are not designed to hold the plug in place if it is
plugged into a ceiling, under-the-table or cabinet outlet.
Battery installation and charging
Install the battery as shown on the following page. Once you have installed
the battery, the screen indicates the battery status (see the table below). If
necessary, place the handset in the charger to charge the battery. For best
performance, keep the handset in the charger when not in use. The battery is
fully charged after 11 hours of continuous charging.
If the screen is blank, you need to charge the handset without interruption for
at least 30 minutes to give the handset enough charge to use the telephone for
a short time. When the battery is low, the handset shows Low battery and a
ashing .
Battery indicators Battery Status Action
The screen is blank or
shows Place in charger
and ashes.
The battery has no
or little charge. The
handset cannot be used.
Charge without
interruption (at least 30
minutes).
The screen shows Low
battery and ashes.
Battery has enough
charge to be used for a
short time.
Charge without
interruption (at least 30
minutes).
Full battery icon ( )
appears.
Battery is charged. To keep the battery
charged, place it in the
charger when not in use.
18
To install the handset battery:
1. Plug the battery connector securely into the socket inside the handset battery
compartment. Insert the supplied battery with the label THIS SIDE UP facing
up as indicated.
2. Align the cover at against the battery compartment, then slide it upwards
until it clicks into place.
3. Charge the handset by placing it face forward in the charger. The battery icon
indicates the charge status as the battery charges.
IMPORTANT INFORMATION
Use only the supplied rechargeable battery or replacement battery (model
BT164392). You can order a replacement battery from your distributor or
dealer.
If you do not use the handset for a long time, disconnect and remove the
battery to prevent possible leakage.
Very low battery charging
less than 30 minutes.
Charging 30 to 80 minutes.
Charging 80 minutes
to 7 hours.
Charging more than 7 hours.
Fully charged at 11 hours.
19
Wall mounting the charger
The charger is ready for tabletop use. If you want to mount the charger on a wall,
use two 10 mm (7/16 inch) screws and wall anchors (not provided) to hold the
charger in place. Screws and wall anchors are not provided, but are available
for purchase at hardware retailers. You might need a professional to install the
charger.
To mount the charger on the wall:
1. Use a pencil to mark the desired positions of the two holes on the wall. Make
sure the space between the two holes is 30 mm. Drill two holes in the wall
according to the marks.
2. If you drill the holes into a stud, go to step 3.
-OR-
If you drill the holes into an object other than
a stud, insert the wall anchors (not provided)
into the holes and tap gently on the ends with a
hammer until the wall anchors are ush with the
wall.
3. Insert the screws (not provided) into the holes
and tighten them until only 6 mm (1/4 inch) of
the screws are exposed.
4. Align the holes at the back of the charger with
the screws on the wall and slide the charger
down until it locks into place.
Screw spacing 30 mm
(1 3/16 inches)
20
Adding a corded headset
You can use this handset hands-free when you install any industry-standard
2.5 mm corded telephone headset (purchased separately).
Plug a 2.5 mm headset into
the HEADSET jack on the
side of the handset.
21
Registering the handset to the base
The handset must be registered to the base station in order to make and receive
calls.
To register the handset:
1. Make sure the handset has a charged battery before
proceeding. Make sure the base station is connected to power.
2. Press MENU on the handset. The Main Menu appears.
3. Press q to scroll to User settings and press SELECT.
4. Press q to scroll to Registration and press SELECT.
5. With Handset highlighted, press SELECT. The handset
screen displays instructions. Press NEXT to continue
reading the instructions.
6. On the base station, press the HANDSET LOCATOR button
for at least four seconds, then release the button. Both LEDs
on the base station begin to ash.
7. Press the # key on the handset to begin registration. The
process takes up to 10 seconds to complete.
When the rst handset registers, it beeps and the screen
displays HANDSET 1.
If the handset fails to register, place it in the charger again for a
few seconds, remove it and repeat the registration procedure.
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BACK ENTER
Registration
User settings
Edit Password
Key Tone
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22
Deregistering the handset
Before using the handset with a different base station, you must deregister the
handset from the base station to which it is currently registered.
To deregister the handset:
1. Press MENU on the handset. The Main Menu appears.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Registration and press SELECT.
4. Press q to highlight Deregistration and press SELECT.
The handset screen displays a list of registered handsets.
5. Highlight the name of the handset you want to deregister, and
then press SELECT .
6. On the base station, press the HANDSET LOCATOR button
for at least four seconds, then release the button. Both LEDs
on the base station begin to ash.
7. On the handset, enter the System PIN and then press
SELECT to begin deregistration. The default PIN is 0000.
The deregistration process takes up to 10 seconds to complete. When the
handset deregisters, it beeps and the screen displays Unregistered.
Note: The handset enters an energy-saving charging mode after being
deregistered. All cordless telephone functions except handset-battery charging
are disabled. Energy-saving charging mode is deactivated after the handset
registers to the base station.
BACK SELECT
Registration
Deregistration
Handset
BACK SELECT
Deregistration
HANDSET 2
HANDSET 1
HANDSET 3
HANDSET 4
23
Locating the Handset
You can nd handsets by paging them from the base. Press the HANDSET
LOCATOR (page) button on the base station to ring all handsets:
VSP600
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â
All handsets within range of the base will ring for one minute, even if the
volume is off.
To end the locator page, press STOP or place the handset in its charger.
To silence the locator page on one handset only, press SILENCE .
Screen Icons
The following screen icons indicate your phone’s current status:
Icon Status
Indicates signal strength, from one bar (weak) to four bars (strong). Flashes
when out of range.
Indicates battery strength from 1/3 to 3/3. Flashes when empty.
The ringer is off.
Headset—audio is coming through a headset after the HEADSET key was
pressed.
Speakerphone—the speakerphone is active.
Microphone is muted.
Call Forward All is on.
Do Not Disturb is on.
24
Using the Handset
This section describes how to use the handset to make calls and answer calls.
This section also describes how to put calls on hold, transfer calls, and create
conference calls.
Idle screen
The Idle screen appears after the phone is connected and
congured for your SIP PBX service. The Idle screen indicates
that you have no active or held calls.
From the Idle screen, you can press:
LINE to select another line (SIP Account). When you
make a call, the phone will use this line. See “Making calls”
on page 24. Note: LINE appears only if more than one
SIP account is registered to your phone.
MENU to view the main menu. See “Conguring the Handset” on page 34.
Making calls
You can make calls to any phone number (an outside call), or you can call
another handset (an internal call).
To make an outside call:
1. Use the dial pad to enter the desired number.
Press BACKSP if you enter an incorrect digit.
2. If you wish to choose an outgoing line for the call:
a. Press LINE .
b. Press q or p to select the dialling line.
c. Press SELECT .
3. Dial the number by pressing TALK or SPEAKER.
When the call is answered, the active call screen appears.
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TALK
4. To hang up the call, press OFF or END .
Note that you can also live dial a number by pressing TALK or SPEAKER to
go off hook before entering a phone number. The call will dial automatically
when a valid number is entered, or you can press DIAL to call the number
immediately.
LINE MENU
11:26PM 01/01
HANDSET 1
25
To make an internal call:
1. Press INT.
2. Press p or q to select the handset you wish to call, then press SELECT .
When the call is answered, the active call screen appears.
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SELECT
3. To hang up the call, press OFF or END .
Answering calls
You can answer a call by pressing TALK, SPEAKER, or ANSWER :
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ANSWER
For incoming calls from an outside number, you can also press REJECT to
terminate the call.
If you have multiple incoming calls, (as indicated by ), press q or p to
select the call you want to answer.
Internal calls from another handset cannot be rejected, but they can be
silenced by pressing SILENCE :
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If you don’t respond to an incoming outside call, the phone displays a
missed-call alert on the idle screen:
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26
Putting a call on hold
You can put an outside call on hold by pressing HOLD. The handset also puts
calls on hold automatically when you answer another call, transfer a call, or
create a conference. Note that you cannot put an internal call on hold.
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HOLD
From the On Hold screen, you can press RESUME to take the call off hold.
If another party puts you on hold, you may see the message Held by far end.
This message depends on compatibility between phones and PBX types, and
may not always appear. You can press END to end the call.
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To make a new call while on hold:
1. When you have a call on hold, press the MENU key.
2. With New call highlighted, press ENTER .
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3. Enter the number you wish to dial.
Switching between two calls
If you are managing two calls, switch between them by pressing NEXT :
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27
Transferring a call
You can transfer a call to another party.
If you talk to the transfer recipient before completing the transfer, you are making
a “supervised” transfer.
However, the transfer recipient does not have to talk to you before receiving the
transferred call. If you do not talk to the transfer recipient before transferring the
call, you are making a “blind” transfer.
You can also transfer a call to a held call. Note that you cannot transfer internal
calls.
To transfer a call (supervised):
1. During a call, press TRANSFER. The call is automatically put on hold and
the transfer setup screen appears.
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2. If you wish to transfer to an outside number, select A new party. Or if you
wish to transfer to another handset in your system, select A handset party.
3. Press SELECT.
4. Dial the number to which you want to transfer the call, or select the handset
to transfer to. You can also use a number from a list, such as the Directory or
Call History.
5. When the second caller answers, you can talk to the caller to notify them of
the transfer, then press TRANS. to transfer the call.
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TRANS.
To transfer a call (blind):
1. During a call, press TRANSFER. The call is automatically put on hold and
the transfer setup screen appears.
2. Select A new party, then press SELECT.
28
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SELECT
3. Press BLIND .
4. Dial the number to which you want to transfer the call. You can also use a
number from a list, such as the Directory or Call History.
5. Wait for the phone to automatically dial, once it recognizes a valid number.
6. When the far end picks up, the call will be immediately transferred.
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To transfer a call to a held call:
1. If you are on an active call and also have a call on hold, press TRANSFER. A
list of held calls will appear.
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TRANSFER
2. With the call you want to transfer to highlighted, press SELECT . The call will
be immediately transferred.
Setting up a conference call
You can hold a conference call between yourself and two other parties.
To set up a conference call:
1. During a call, press CONF. The call is automatically put on hold and the
conference setup screen appears.
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2. If you wish to conference with an outside number, select A new party. Or
29
if you wish to conference with another handset in your system, select A
handset party.
3. Press SELECT.
4. Dial the second number for the other party you want to join your conference,
or select the handset to conference with. You can also use a number from a
list, such as the Directory or Call History.
5. When the second call is established, press CONF. . The conference begins
and the conference screen appears.
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Press END to terminate both calls and end the conference.
To create a conference with a held call:
1. If you are on an Active call and also have a call on hold, press CONF. A list of
held calls will appear.
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CONF.
2. With the call you want to conference with highlighted, press SELECT . The
conference will begin immediately.
Setting up a Network Conference:
A Network Conference is hosted by your service provider and allows multiple
parties to join a conference. A Network Conference works in a similar way to the
regular conference described above, except you can add as many parties as
your service provider supports. Pressing the CONF. key or the Add soft key
during a conference will allow you to add more parties to the ongoing conference.
Listening to messages
When you have new messages, the phone displays a new-messages notication
on the idle screen:
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30
To listen to your messages:
1. From the handset Main Menu, with Message highlighted, press SELECT.
The Message screen appears. A message icon ( ) appears at the top of the
screen for any line that has a message.
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SELECT
2. Press q to highlight the desired line and press SELECT.
The handset dials the voicemail access number.
3. Follow the voice prompts to listen to your messages.
Using the Directory
The handset can have several lists of contacts. The Local
directory is only available on your handset. The Base
directory is usually maintained by your system administrator,
and is available on all handsets. The Blacklist contains blocked
numbers. You may also be able to access other server-hosted
directories. If these “remote” directories exist, they will appear
on the Directory menu.
To view a directory:
1. From the handset Main Menu, press q to scroll to Directory and press
SELECT, or press p when the phone is idle.
The Directory menu appears.
2. Press p or q to select the directory you wish to view, then press REVIEW .
3. Press q or p to browse through contacts.
To call a contact:
When viewing a directory entry, you can call a contact in the following ways.
1. Dial the phone number in the entry:
a. Press TYPE to cycle through work, mobile, and other
numbers.
b. Press DIAL to call the contact.
2. Revise the phone number to dial before calling:
a. Press MENU.
b. Press q to scroll to Edit dial and press SELECT.
c. Edit the number as required, then press DIAL .
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31
To search a directory:
1. From the handset Main Menu, press q to scroll to Directory and then press
SELECT.
The Directory menu appears.
2. Press p or q to select the directory to search, and then
press OPTION .
3. With Search highlighted, press SELECT.
4. Enter a name or number, then press SEARCH .
To add a new entry:
1. From the handset Main Menu, press q to scroll to Directory
and then press SELECT.
The Directory menu appears.
2. Press p or q to select the directory to add a new entry to,
then press OPTION .
3. Press q to scroll to Add new and press SELECT.
4. You can add a rst name and last name, as well as work, mobile, and other
phone numbers. You can also set the ringer tone and dial line for the entry.
5. When you are done, press SAVE .
To edit an entry:
1. When viewing the directory entry you wish to edit, press
MENU.
2. With Edit highlighted, press SELECT.
3. When you are done editing, press SAVE .
To delete an entry:
1. When viewing the directory entry you wish to delete, press MENU.
2. Press q to scroll to Delete and press SELECT.
3. Press YES on the delete conrmation screen.
To delete all entries:
1. From the handset Main Menu, press q to scroll to Directory and then press
SELECT.
The Directory menu appears.
2. Press p or q to select the directory to delete, and then
press OPTION .
3. Press q to scroll to Delete all and then press SELECT.
4. Press YES on the delete all conrmation screen.
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32
Using the Call History
The Call History contains lists of your missed, received, and dialled calls (you
can also view dialled calls by pressing REDIAL). You can view, call and store list
entries.
To view the Call History:
1. From the handset Main Menu, press q to scroll to Call
History and press SELECT, or press q when the phone is
idle.
The Call History menu appears.
2. Press q to highlight the desired list and press SELECT.
3. Press q or p to view entries.
The Call History entry screen shows the time, date, name and number of the call,
the number of entries in the folder, along with an icon indicating the type of call.
Received call Dialled call Missed call
To call an entry:
When viewing a Call History entry, you can call the entry in the following ways.
1. Press DIAL to call the phone number in the entry.
2. Revise the phone number to dial before calling:
a. Press MENU.
b. With Edit dial highlighted, press SELECT.
c. Edit the number as required, and then press DIAL .
To save an entry to a directory:
1. Press MENU when viewing a Call History entry.
2. Press q to scroll to Save and press SELECT.
3. Press p or q to select the directory to save to, and then
press ENTER .
4. Edit the new directory entry as required, and then press
SAVE to return to Call History.
To delete entries:
1. To delete the entry you are viewing, press DELETE .
2. To delete all entries:
a. In the main Call History menu, press p or q to scroll to
the list you wish to delete.
b. Press DEL ALL .
c. Press YES on the delete all conrmation screen.
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33
Using Speed Dial
The speed dial feature allows you to program up to 10 numbers that you dial
frequently. To dial a speed dial number, press and hold the dial pad key that
matches the speed dial entry number (for entry 10, press and hold 0).
To program a Speed Dial number:
1. Press MENU.
2. Press q to scroll to Speed dial and press SELECT.
3. Press q or p to select an empty slot, then press ADD .
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4. Use the dial pad to enter a name and number, then press SAVE .
To delete or edit existing Speed Dial entries, select the entry in the Speed Dial list
then press DELETE or EDIT .
34
Conguring the Handset
You can congure the phone using one of two methods:
1. The Features and User settings menus on the phone.
2. The WebUI, which you access using your Internet browser.
This section describes settings you can change using your
handset. For information about settings you can change on the
WebUI, see “WebUI” on page 41.
The system administrator can congure additional settings by
using the Admin settings menu. For more information about
this menu, see the VSP610A/VSP601A Administrator and
Provisioning Manual.
Setting do not disturb
When Do Not Disturb (DND) is on for a line, calls to that line will be rejected.
To turn DND on or off:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. With DND highlighted, press SELECT.
4. Press p or q to select which line DND should apply to*,
and then press SELECT to turn it on or off.
5. Press SET to save.
* Note that DND will apply to all handsets assigned the line.
Setting call forwarding
Calls can be forwarded to another phone number always, only when busy, or
after a set number of rings.
To set call forward:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Call forward and press SELECT.
4. Press p or q to select which line Call forward should apply to*, and then
press SELECT.
5. Press q to highlight the desired option:
Always
Busy
No answer
6. Press SELECT.
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Phone rename
User settings
NTP
Set Date/Time
Language
35
7. On the next screen, press SELECT to turn call forwarding On or Off.
8. Press q.
9. Enter the number to which you would like to forward calls.
10. (If you selected No answer earlier) Press q.
11. (If you selected No answer earlier) Press SELECT to set
the No answer delay between 1 to 10 rings.
12. Press SET .
When Call forward is on, FWD appears on the idle screen.
* Note that Call forward will apply to all handsets assigned the line.
Blocking anonymous calls
Calls without Caller ID information will be rejected and the handset will not ring.
To block anonymous callers:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Block anonymous and press SELECT.
4. Press p or q to select which line Block anonymous should
apply to*, and then press SELECT to turn it on or off.
5. Press SET to save.
* Note that Block anonymous will apply to all handsets assigned the line.
Dialling anonymously
When this feature is enabled, your phone will make anonymous outgoing calls.
To dial as an anonymous caller:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Dial as anonyms and press SELECT.
4. Press p or q to select which line Dial as anonymous
should apply to*, and then press SELECT to turn it on or off.
5. Press SET to save.
* Note that Dial as anonymous will apply to all handsets assigned the line.
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36
Answering calls automatically
When this feature is enabled, lifting the handset out of the charger will
automatically answer an incoming call.
To answer calls when lifting the handset:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Lift HS answer and press SELECT.
4. Press SELECT to select either On or Off.
5. Press SET to save.
Setting missed-call alerts
When missed-call alerts are enabled, an alert will display on the idle screen
whenever you do not answer an incoming call.
To turn missed-call alerts on or off:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Miss call alert and press SELECT.
4. Press p or q to highlight Show alert or Hide alert.
5. Press SET .
Setting call waiting
When call-waiting alerts are enabled, an alert will display on-screen whenever
you receive an incoming call during an active call.
To turn call-waiting alerts on or off:
1. Press MENU.
2. Press q to scroll to Features and press SELECT.
3. Press q to scroll to Call waiting and press SELECT.
4. Press p or q to highlight Show alert or Hide alert.
5. Press SET .
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Viewing handset status
In the Status menu, you can view information on the LAN network your phone
system is connected to, the registration status of your SIP accounts, or view
the software version of your handset. You may need this information for
troubleshooting purposes.
To view the Status menu:
1. Press MENU.
2. Press q to scroll to Status and press SELECT.
3. Press q to scroll to either Network, Line, or Product Info,
and press SELECT.
To view the software version of your phone:
1. From the Status menu, select Product Info and press SELECT.
2. With Handset highlighted, press SELECT.
3. Scroll down to view the software version.
Setting the language
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. With Language highlighted, press SELECT.
4. Press p or q to highlight the desired language.
5. Press SET to save.
Setting the date and time
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Set Date/Time and press SELECT.
4. To set the date, highlight Set date, then use the dial pad to
enter the date.
5. To set the time, highlight Set time, then use the dial pad to
enter the time.
6. Press SET .
BACK SET
Language
Español
Français
English
Italiano
38
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Setting the NTP server
You can change the Network Time Protocol server from which the phone gets its
time and date. If your phone is already showing the correct time and date, it is
recommended not to change this setting.
To change the NTP server:
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to NTP and press SELECT.
4. Press BACKSP to move the cursor back and delete the previous NTP server
URL.
5. Enter the new URL using the dial pad.
6. Press SAVE when complete.
Setting the handset name
You can change the handset name from the default HANDSET.
To change the handset name:
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Phone rename and press SELECT.
4. Press BACKSP to move the cursor back and delete the
previous name.
5. Enter the new name using the dial pad. (Press the * key to enable entering
lower-case or upper-case letters.)
6. Press SET when complete.
Setting the screen contrast
You can change the contrast of text and graphics on the handset
LCD.
To change the LCD contrast:
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Contrast and press SELECT.
4. Press q or p to select a level between 1 and 8.
5. Press SET .
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Setting the ringer tone and volume
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Ringers and press SELECT.
4. To change the ringer volume:
a. Highlight Ringer Volume and press SELECT.
b. Press q or p to change the volume level as desired.
c. Press SET to save.
5. To change the ringer tone:
a. Highlight Ringer Tone and press SELECT.
b. Press q or p to select a line, then press ENTER .
c. Press q or p to select a ringer tone.
d. Press SET to save.
Turning low battery tone on or off
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Low batt tone and press SELECT.
4. Press SELECT to turn the low battery tone on or off.
5. Press SET to save.
Turning link lost tone on or off
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Link lost tone and press SELECT.
4. Press SELECT to turn the link lost tone on or off.
5. Press SET to save.
Turning key tones on or off
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Key Tone and press SELECT.
4. Press SELECT to turn key tones on or off.
5. Press SET to save.
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40
Changing your user password
For security reasons, you should change the default user password. You use this
password for logging in to the WebUI.
Note: Depending on your system settings, the phone may prompt
you to change this password after a system startup or system
update. If the prompt continues to appear after changing your
password, consult your system administrator. The administrator
may also need to reset an administrator password.
1. Press MENU.
2. Press q to scroll to User settings and press SELECT.
3. Press q to scroll to Edit Password and press SELECT.
4. Use the dial pad to enter the old password, and then press
OK .
The default password is user. (Press the * key to enable
entering lower-case and upper-case letters.)
5. Enter the new password, and then press NEXT .
6. Re-enter the new password, and then press SAVE .
Registering or deregistering your handset
You can register or deregister your handset using the handset menu. Follow
the instructions in “Registering the handset to the base” on page 21 and
“Deregistering the handset” on page 22.
OK
Reset all
login PW if
the default one
is still in use
BACK NEXT
Edit Password
Enter old PW:
41
WebUI
Using the WebUI
Use an Internet browser to access the Web User Interface (WebUI) that resides
on your base station. After you log on to the WebUI, you can congure the
following features:
Call Settings (see page 44)
User Preferences (see page 46)
Base Directory (see page 47)
Blacklist (see page 50)
Remote XML Directories (see page 50)
User Password (see page 51)
Phone Lock PIN (see page 51)
The WebUI also has a System Status and Handset Status page, where you can
view network status and registration information about your handset.
To access the WebUI:
1. Ensure that your computer is connected to the same network as your base
station.
2. Find the IP address of your base station:
a. On a handset with no calls active, press MENU.
b. Press q to highlight Status, and then press SELECT. The Status menu
appears.
%$&. (17(5
6WDWXV
3URGXFW,QIR
/LQH
1HWZRUN
c. On the Status menu, ensure that Network is highlighted, and then press
SELECT.
d. On the Network screen, highlight the IP version in use (IPv4 or IPv6) and
then press SELECT.
e. On the IPv4 or IPv6 status screen, note the IP Address.
BACK OK
10.88.51.133
IPv4
IP Address:
DHCP
IP Mode:
42
3. On your computer, open an Internet browser. Depending on your browser, some
of the pages presented here may look different and have different controls.
4. Type the phone IP address in the browser address bar and press ENTER on
your computer keyboard.
A Login window appears.
5. Under User Name, enter user.
6. Under Password, enter user, or your own password, if you have created
one. You can create or change a password after you log on.
7. Click Log In / OK. The WebUI appears.
Click topics from the navigation bar at the top of the page, and then click the
desired setting on the left side of the WebUI to see the page for that setting. You
view and change settings in two different types of elds: drop-down lists and
entry elds into which you type information. For your security, the WebUI times
out after 10 minutes, so if it is idle for that time, you must log on again.
The remaining procedures in this section assume that you have already logged
on to the WebUI.
43
System Status
The System Status page shows:
General information about your phone, including model, MAC address, and
rmware version.
Account Status information about your SIP account registration.
IPv4 and IPv6 network information regarding your phone’s network address
and network connection.
The System Status page has no settings that you can change. You may need
some of the status information for troubleshooting purposes.
44
Handset Status
The Handset Status page shows registration information for your handsets or
other DECT accessories.
The Handset Status page has no settings that you can change. You may need
some of the status information for troubleshooting purposes.
Call Settings
To view the call settings, click SYSTEM in the WebUI header, and then click Call
Settings in the sidebar. You can congure call settings for each account that is
available to your phone. Click Account 1, Account 2, and so on to select the call
settings page for the desired account.
Call Settings include Do Not Disturb and Call Forward settings. You can also
set Do Not Disturb and Call Forward using the handset. See “Conguring the
Handset” on page 34.
When you have nished changing settings on this page, click Save to save them.
45
General Call Settings
Setting Description
Anonymous Call Reject Select to block incoming calls that have no caller ID.
Enable Anonymous Call Select to make outgoing calls that remove your own caller
ID information.
Do Not Disturb Settings
Setting Description
Enable DND Turns Do Not Disturb on or off.
Call Forward Settings
Setting Description
Enable Call Forward
Always
Select to enable call forwarding for all calls on that account.
Target Number Enter a number to which all calls will be forwarded.
Enable Call Forward
Busy
Select to enable call forwarding for calls when you are on
another call on that account.
Target Number Enter a number to which calls will be forwarded when the
line is busy.
Enable Call Forward No
Answer
Select to enable call forwarding for unanswered calls on that
account.
Target Number Enter a number to which unanswered calls will be forwarded.
Delay Select the number of rings before
unanswered calls are forwarded.
Range: 1 to 10 rings
Default: 6 rings
46
User Preferences
On the User Preferences page, you can congure the WebUI language.
After changing the setting on this page, click Save to save.
General User Settings
Setting Description Range Default
WebUI
Language
Sets the language that
appears on the WebUI.
Any language supported by
your phone. For example,
English, French, Spanish, etc.
English-UK
47
Base Directory
To view the base directory, click CONTACTS in the WebUI header, and then click
Base directory in the sidebar.
On the Base directory page, you can manage your base directory entries.
You can sort, edit, delete, and add contact information for up to 1000 entries.
The page also allows you to export your phone’s base directory or import a
base directory le. The export function lets you back up your contacts to your
computer.
The Base directory lists entries across several pages. Click Next, First, Last, or
a page number to view the desired page of entries.
Note: You can also use the phone menu to manage your base directory entries.
For more information, see “Using the Directory” on page 30.
48
Base directory
Click To...
Sort the list by last name.
Edit information for an entry.
View the last page of entries.
View the next page of entries.
Delete selected entries from the directory. Click Select All to select
every entry on the page you are viewing.
Add a new directory entry.
Delete all Directory entries
To add a new directory entry:
1. Click Add New Entry.
The Create Base Directory Entry page appears.
2. Enter the required information. At minimum, a rst and last name are
required.
Setting Description Range Default
First Name Enter the appropriate names in these
elds. n/a n/a
Last Name
Ringer Tone Sets a unique ringer tone for calls from
this directory entry.
Auto,
Tone 1–10
Auto
Account Sets the account used when you dial this
directory entry.
Default
Account,
Account 1–
Account 6
Default
Account
Work Number Enter the appropriate numbers in these
elds.
n/a n/a
Mobile Number
Other Number
3. Click Save.
49
To edit a directory entry:
1. Click Edit for the entry you want to edit.
The Edit Base Directory Entry page appears.
2. Edit or add the desired information.
3. Click Save.
Import Base directory
You can import an existing base directory le. After importing a directory le, you
can add, edit, or delete entries as desired.
Notes:
Directory les are .xml or .csv les containing contacts and contact
information. For more information about creating or editing a directory le,
consult your system administrator.
Importing a Directory le may add the imported entries to existing entries,
or the imported entries may replace existing entries. Before importing a
directory, ask your system administrator about the phone’s current settings.
To import a base directory le:
1. Click Choose File.
2. In the Choose File to Upload window, navigate to the directory le.
3. Click the le, and then click Open.
4. On the WebUI, click Import XML or Import CSV, depending on the directory
le format.
Note: When importing a .csv le, you can select whether the rst line should
be treated as a header and ignored for the import.
Export Base directory
You can export the directory and save it as an .xml le on your computer.
To export the base directory:
1. Click Export XML or Export CSV, depending on the format in which you
wish to save the le.
2. At your browser’s prompt, save the le to the desired location on your computer.
50
Blacklist
To view the Blacklist, click CONTACTS in the WebUI header, and then click
Blacklist in the sidebar.
The Blacklist directory is identical to the Base directory, except that you cannot
congure an incoming ringer tone.
Remote XML directories
The VSP610A supports three server-hosted Remote XML directories. A total
of 5000 Remote XML directory entries are supported. The 5000 entries can be
shared across the three Remote XML directories.
On the Remote XML Directories page, you can congure the settings described
in the table below.
Setting Description
Name Sets the name of the directory as it will appear on the
VSP610A Directory list.
Remote XML URI Enter the location of the XML directory le, from which the
VSP610A will sync and retrieve directory entries.
Enable Incoming/
Outgoing Call Lookup
Enables/disables the call lookup feature for incoming and
outgoing calls.
51
Security
On the Security page, you can change the User Password that you use to access
the WebUI.
To change the User password:
1. Enter the old password (the default password is user).
2. Enter and re-enter a new password. The password is case sensitive and can
consist of both numbers and letters (to a maximum of 15 characters).
3. Click Save.
Phone Lock
You can reset the PIN that unlocks the phone when call restriction is enabled.
To change the Phone Lock PIN:
1. Enter the current PIN.
2. Enter and re-enter a new PIN. The password is case sensitive and can
consist of both numbers and letters (to a maximum of 15 characters).
3. Click Save.
52
Troubleshooting
If you have difculty with your handset, please try the suggestions below. For
customer service or warranty service, please contact our regional ofces or
distributors in the country or region where you purchased your product.
Handset does not work at all (LCD is black)
Conrm the battery is installed and charged correctly.
Place the handset into it’s charger. Ensure the charger is securely plugged
into an outlet not controlled by a wall switch.
If the battery is completely depleted, it can take up to 10 minutes to charge
the battery before the low battery icon displays on screen.
The message “Reset all login PW if the default one is still in use” keeps
appearing on the handset.
Depending on your system settings, the phone may prompt you to change
your user password after a system startup or system update. If the prompt
continues to appear after changing your password, consult your system
administrator. The administrator may also need to reset an administrator
password. See “Changing your user password” on page 40.
My caller ID isn’t working.
Caller ID is a subscription service. Your telephone service provider may
require subscription to this service for this feature to work.
The caller must be calling from an area that supports caller ID.
Both your telephone service provider and your caller’s service provider must
use caller ID compatible equipment.
Handset registration is not working
Place the handset in the charger for a few seconds, remove it and repeat the
registration procedure.
Ensure the handset is within range of the base station.
Cannot make external calls
Check if your SIP account is registered (Press MENU g Status g Line and
select a line. Check that the status reads Registered).
You might be out of range of the base station. Try moving closer. If you
see an idle screen with no alerts, then your handset is successfully
communicating with the base station.
Handset does not receive incoming calls
Ensure that Do Not Disturb and Call Forward All are turned off.
Check if your SIP account is registered (Press MENU g Status g Line and
select a line. Check that the status reads Registered).
You might be out of range of the base station. Try moving closer.
53
Cannot locate the handset using the base station
The handset may not be registered.
If the handset battery is dead or the handset is out of range, the locator tone
will not sound.
Poor audio quality. Speech is cutting out.
You may be close to being out of range of the base station. Try moving
closer.
Other electronic products can cause interference with your handset. Try
installing the base station far away from devices such as TVs, microwaves,
or other cordless devices, including other handsets.
If the problem persists, contact your system administrator.
54
Technical Specications
RF frequency band 1881.792–1897.344 MHz
Channels 10
Operating temperature 32–122 °F (0–50 °C)
Base AC adapter 5.0 Vdc @ 1500 mA: (EU) Model S008ACV0500150,
(UK) Model S008ACB0500150, (AU) Model
S008ACS0500150, manufactured by Ten Pao
International LTD.
Handset charger AC adapter 6.0 Vdc @ 300 mA: (EU/UK) Model S004LV0600030/
S004LB0600030, (AU) Model S004LS0600030,
manufactured by Ten Pao Industrial Co., Ltd.
Handset battery 2.4 V, 550 mAh Ni-MH battery,
Model Ni-MHAAA550mAh 2.4V,
manufactured by Corun Battery Co., Ltd.
Ethernet network port 10/100 Mbps RJ-45 port
Special characters
Entering special characters
When entering text using the dial pad, the following special characters are
available. Press the 1, 0, or pound sign (#) keys to enter special characters.
Key Characters
1~ ^ ` % ! & - _ + = |
0 0 : ; , ? . @ *
#( ) [ ] { } < > / \ #
Press star ( ) to switch between upper-case and lower-case/European
characters.
55
Maintenance
Taking care of your telephone
Your base station and cordless handset contain sophisticated electronic
parts, so you must treat them with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your products if you ever need
to ship them.
Avoid water
You can damage your cordless telephone if it gets wet. Do not use the
handset in the rain, or handle it with wet hands. Do not install the base
station and handset near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric appliances
during storms.
Cleaning your telephone
Your products have a durable plastic casing that should retain its lustre for
many years. Clean it only with a soft cloth slightly dampened with water or a
mild soap.
Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you
are wet or standing in water. If the telephone base should fall into water, DO NOT
RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD FROM THE WALL,
then pull the unit out by the unplugged cord.
Deregistering the handset
Before using the handset with a different base station, you must deregister the
handset from the base station to which it is currently registered.
GPL License Information
GPL code requests
Portions of the software associated with this product are open source, and fall
within the scope of the GNU General Public License (GPL). Accordingly, those
portions of code are available to the public, consistent with the requirements of
the GPL, in either source code format or object code format, depending upon
the nature of the code at issue. If you would like to exercise your right to receive
the available code, please send a written request for the available code along
with a cashier’s check, payable to VTech Communications, Inc., in the amount of
$15.00 (U.S.$) to:
VTech Communications, Inc.,
9590 SW Gemini Drive, Suite 120
Beaverton OR 97008
ATTN: Information Technology Group—VSP610A GPL code request
If your request does not fully comply with the foregoing requirements, VTech
reserves the right to reject your request. Further, by requesting and receiving
the available code, you release VTech, its afliates, and its and their ofcers,
directors, employees, and representatives (“VTech Parties”) from any liability
or responsibility relating to such code, and you acknowledge that the VTech
Parties make no representations with respect to the origin, accuracy, usability,
or usefulness of such code, and the VTech Parties have no responsibility to you
whatsoever concerning the code, including without limitation any responsibility to
provide explanation, support, upgrade, or any communication whatsoever. Your
review or use of the available code is at your sole risk and responsibility.
VTech Telecommunications Ltd.
A member of THE VTECH GROUP OF COMPANIES.
VTech is a registered trademark of VTech Holdings Limited.
ErisTerminal® is a registered trademark of VTech Communications Inc., registered in the United States.
Specications are subject to change without notice.
Copyright © 2017 for VTech Telecommunications Ltd. All rights reserved.
Printed in China. Version 1, 1/17
United Kingdom
Tel: +44 (0) 1706 694070
Email: support_ukbusinessphones@vtech.com
Website: www.ukbusinessphones.vtech.com
Middle East
Tel: +97142880786
Email: support@exceldistribution.co
Website: www.mebusinessphones.vtech.com
54


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