809848
53
Zoom out
Zoom in
Previous page
1/57
Next page
53
Troubleshooting
If you have difculty with your deskset, please try the suggestions below.
General issues
Deskset does not work at all (LCD is black)
Conrm the backup battery is installed and charged correctly.
Ensure the adapter is securely plugged into an outlet not controlled by a wall
switch.
My caller ID isn’t working.
Caller ID is a subscription service. Your telephone service provider may
require subscription to this service for this feature to work.
The caller must be calling from an area that supports caller ID.
Both your telephone service provider and your caller’s service provider must
use caller ID compatible equipment.
Deskset registration is not working
Ensure the deskset is within range of the base station.
Cannot make external calls
Check if your SIP account is registered (Press MENU g Status g Line and
select a line. Check that the status reads Registered).
You might be out of range of the base station. Try moving closer. If you
see an idle screen with no alerts, then your deskset is successfully
communicating with the base station.
Deskset does not receive incoming calls
Ensure that Do Not Disturb and Call Forward All are turned off.
Check if your SIP account is registered (Press MENU g Status g Line and
select a line. Check that the status reads Registered).
You might be out of range of the base station. Try moving closer.
Cannot locate deskset using base station
The deskset may not be registered.
If the deskset is out of power or the deskset is out of range, the locator tone
will not sound.
53


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for VTech Phones VSP608A - ErisTerminal SIP DECT at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of VTech Phones VSP608A - ErisTerminal SIP DECT in the language / languages: English as an attachment in your email.

The manual is 3.37 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info