Manual VTech Phones SN5147 (page 51 of 90) (English)

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Screen calls without numbers

If Smart call blocker is on, and your

telephone is set to screen calls without

number, the telephone will not ring when

receiving incoming calls that are “out of

area“ or with numbers set to “Private“. It

plays a screening announcement to the

caller and asks the caller to respond before

putting the call through to you.

The telephone has two screening options.

You can set your Smart call blocker to

screen these calls by asking the callers

to record their names and then press

the pound key (#). Alternatively, you can

screen these calls by only asking the callers

to press the pound key (#). See Screening

announcements on page 43.

• The telephone announces to the caller

with “Hello. Calls to this number are being

screened by Smart call blocker...” If you

have recorded your name in the screening

announcements, your recorded name will

replace “this number” in the announcements.

See Screening announcement on page

43.

• If the caller hangs up before the call is

screened, or without leaving his/her name

while the call is being screened, the call will

be logged as missed call in the caller ID log.

• While a call is being screened, you can press

TALK or on the cordless handset to stop

screening and answer the call.

• When the telephone rings and announces

the caller’s name after screening a call, you

can press OFF to silence the ringer. You

can also press CALL BLOCK on the cordless

handset or telephone base to reject the

call directly, and the caller’s number will be

added to the block list.

• If you pick up a screened call, the telephone

then announces the screening options. You

can press OFF on the cordless handset to

hang up the call. The caller’s number will not

be added to the block list.

• If you receive a call waiting call without

number while on a call, Smart call blocker

will not screen the new call. You can press

TALK or on the cordless handset to take

the new call.

• Robocalls are unable to respond to the

screening announcement, and therefore,

will not get through and ring. If you want to

allow some robocalls to get through, save

their names in the star name list. See page

37.

• The telephone can respond to remote

access code while it is playing the screening

announcement. This allows you to access

your answering system from an unknown

number remotely. See Remote access on

page 58.

Options for screened calls without

numbers

1. When the telephone starts ringing,

and the screen displays Screened

call, press TALK or on the cordless

handset or lift the corded handset on

the telephone base to pick up the call.

If you have turned on the caller ID

announce feature, the telephone

announces “You have a call from...”

and the caller’s name.

2. After you pick up the call, the

telephone announces “To answer the

call, press 1. To send this call to the

answering system, press 4. To repeat

these options, press *”.

Answer a screened call once only:

• Press 1 on the handset or telephone

base to answer the call. The telephone

number will not be added to your allow

list.

People call.. we cannot hear them but they hear us. Submitted on 20-7-2021 at 19:45
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