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TROUBLESHOOTING
If for some reason the program/activity stops working or
malfunctions, please follow these steps:
1. Please turn the unit OFF.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit ON. The unit will now be ready to play again.
5. If the product still does not work, replace with an entire set of
new batteries.
If the problem persists, please call our Consumer Services
Department on 03306780149 (from UK) or + 44 3306780149
(outside UK) and a service representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing VTech® products is accompanied by
a responsibility that we take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It
is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department
on 03306780149 (from UK) or + 44 3306780149 (outside UK),
with any problems and/or suggestions that you might have. A
service representative will be happy to help you.
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