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TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual, we
encourage you to visit us online or contact our Consumer Services

A service representative will be happy to assist you.
Before requesting support, please be ready to provide or include the
information below:
            
typically located on the back or bottom of your product).
 
 

 01235 546810 (from UK), or +44 1235 546810 (outside UK)
FREQUENTLy ASKED QUESTIONS

I have bought a Kidizoom®, but it will not work with my PC,
my PC is looking for a driver. I have searched the internet and cannot
VTech®®driver. What can I do?

There is no separate driver needed for the Kidizoom®. It
uses a standard USB mass storage device driver. Such a driver comes
standard on all Windows® operating systems starting with Windows®
2000 Service Pack 3 (including Windows® XP, Vista and upwards) and
Mac OS® 9.0 or above. If your computer meets these OS requirements
and is still looking for a driver, please contact your PC manufacturer
for further assistance. For earlier operating systems that do not support
mass storage, a system upgrade or mass storage device driver may be
available. Again, please check with your PC manufacturer.

What is the ISO value (light sensitivity) of the®?

The Kidizoom®   uses an auto-ISO value. It auto adjusts
the exposure time and light sensitivity depending on the lighting
environment.
TECHNICAL SUPPORT / FAQ
27


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